![Saks Fifth Avenue](https://media.trabajo.org/img/noimg.jpg)
Go/ Customer Service
2 months ago
**Location**: MCLEAN, Virginia, United States
**Category**: Stores
**Job Opened**: May 2nd, 2024
**Education**:
**Job Number**: 240001NN
**Job Type**: Full Time
**Remote**: No
**job description**:
**What This Position is All About**:
Under the leadership of the Assistant General Manager, Operations, the Specialized Operations Associate is responsible for the daily operations of the General Office and operational functions of the Jewelry Department.
**Who You Are**:
- Demonstrates comfort in flexing all communication styles and establishes positive interpersonal relationships
- Evaluates progress against key performance drivers and assess organizational opportunities and risks
- Drives positive outcomes through objectives and measures while monitoring progress and results
- Consistently generates and shares original ideas, tackling both simple and complex problems
**You Also Have**:
- Ability to lift cartons, climb ladders, and handle racks and carts of merchandise. Lifting of up to 15 pounds may be required
- Must have strong computer skills, i.e. Google, MS Office, and adapt to changing technology
- Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with mínimal supervision
- Ability to work a flexible schedule as per business needs & adheres to Dependability standards Demonstrates attention to detail and keeps personal work space organized
- Verbal and written communication skills; handles telephone and face to face interactions effectively and professionally
**As The Specialized Operations Associate, You Will**:
- General Office
- Opening the store: safe, controller, registers and distributing reports
- Maintaining daily functions, including but not limited to; morning cash entry, processing bank deposits, reconciling chargebacks, and counting register and petty cash
- Resolving customer issues, both internal and external, i.e. researching/payment of bills, tracking/processing customer packages
- Jewelry Operations
- Follows Jewelry Standards and Shipping Guidelines
- Receive, verify, and properly book all jewelry in accordance with Company standards
- Effectively processes re-tickets, RTV's, Transfers, ASN Shipments and price changes
- Retrieve and process all merchandise to be returned/transferred to the vendor in accordance with Company standards
- Ensure case counts are completed, all merchandise is entered into the case count system after receipt, and all discrepancies are reconciled
- Maintain a repair log, track all repairs sent to the vendor or local shop, and submit repair invoices
- Assist as needed with merchandising cases and placing new product on the sales floor
- Receive and verify all merchandise for trunk shows, assist in show set-up/take down and recap results
- Prepare and submit all special order requests and Statements of Sale when requested
- Communicate with Corporate Merchants, Accounts Payable, Inventory Control and vendors as needed
- Common
- Internal Audit readiness and adherence to Internal Audit standards, including but not limited to monitoring vault/safe contents to remain up-to-date (audit ready)
- Assist managers and associates on the selling floor as necessary
- Process Omni Fulfillment orders
**Your Life and Career at SFA**:
- Be part of a world-class team; work with an adventurous spirit; think and act like an owner
- operator
- Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
- A culture that promotes a healthy, fulfilling work/life balance
- Benefits package for all eligible full-time employees (including medical, vision and dental)
- An amazing employee discount
SaksMerchAssociate
Saks Fifth Avenue provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks Fifth Avenue complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Saks Fifth Avenue welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
We have other current jobs related to this field that you can find below
-
Customer Service Representative
3 weeks ago
McLean, United States Customer Labs Full time6 - 10 years McLean, VA Full-time Remote 1 day ago About the role About the role Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where you can make a real difference? If so, we'd love for you to join our team as a remote Customer Service Champion! In this role, you'll be the first line of contact for...
-
Customer Service Representative
4 weeks ago
McLean, United States Infinite Icons Full timeJob DescriptionJob DescriptionInfinite Icons is currently hiring entry-level individuals with customer service, restaurant, retail or hospitality background for the Customer Service position. We have found that candidates working in these fields of customer service are very easy to train into our Customer Service position. We specialize in areas of customer...
-
Customer Service Representative
3 days ago
McLean, United States Infinite Icons Full timeJob DescriptionJob DescriptionInfinite Icons is currently hiring entry-level individuals with customer service, restaurant, retail or hospitality background for the Customer Service position. We have found that candidates working in these fields of customer service are very easy to train into our Customer Service position. We specialize in areas of customer...
-
Customer Service Representative
2 weeks ago
McLean, United States Wohn-Service-Team Full time6 - 10 years McLean, VA Full-time Remote 1 day ago About the role About the role Are you passionate about delivering exceptional customer service experiences? where we're seeking a dedicated Customer Service Representative to provide top-notch support to our valued clients. This remote position allows you to work from the comfort of your own home, while...
-
Senior Software Engineer, Backend
5 days ago
Mclean, United States Capital One Full time114 5th Ave (22114), United States of America, New York, New YorkSenior Software Engineer, Backend (GO,Java)Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers,...
-
Lead Software Engineer, Full Stack
2 months ago
McLean, United States Capital One Full timeCenter 1 (19052), United States of America, McLean, VirginiaLead Software Engineer, Full Stack (Java, Go) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers,...
-
Lead Software Engineer, Full Stack
5 days ago
Mclean, United States Capital One Full timePlano 1 (31061), United States of America, Plano, TexasLead Software Engineer, Full Stack (Java or Go)Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers,...
-
Lead Software Engineer, Back End
5 days ago
Mclean, United States Capital One Full timePlano 1 (31061), United States of America, Plano, TexasLead Software Engineer, Back End (Java or Go)Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers...
-
Senior Software Engineer, Back End
5 days ago
Mclean, United States Capital One Full timeCenter 1 (19052), United States of America, McLean, VirginiaSenior Software Engineer, Back End (Java, Go, AWS)Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers,...
-
Customer Service Specialist
2 weeks ago
McLean, United States Robert Half Full timeThe CSR is responsible for supporting the customer’s needs from an administrative perspective. This includes obtaining and presenting pricing, receiving, and processing orders, and ensuring that any customer satisfaction issues that come up throughout the course of these activities are addressed. The CSR is also responsible for completing the paperwork...
-
Customer Service Specialist
2 weeks ago
McLean, United States Robert Half Full timeThe CSR is responsible for supporting the customer’s needs from an administrative perspective. This includes obtaining and presenting pricing, receiving, and processing orders, and ensuring that any customer satisfaction issues that come up throughout the course of these activities are addressed. The CSR is also responsible for completing the paperwork...
-
Customer Service Specialist
1 month ago
McLean, United States Amentum Full timeCustomer Service SpecialistReceives customer service calls and work-order requests, via telephone, computer network, or in-person. Enters request data into either a computerized maintenance management system or an automated database. Eight-hour work schedule, Monday through Friday.Responsibilities Handle all inbound and outbound calls in an articulate,...
-
Senior Software Engineer, Full Stack
2 months ago
McLean, United States Capital One Full timeWest Creek 1 (12071), United States of America, Richmond, VirginiaSenior Software Engineer, Full Stack (Python, Go, or Java) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of...
-
Senior Software Engineer, Back End
2 weeks ago
McLean, United States Capital One Full timeWest Creek 1 (12071), United States of America, Richmond, VirginiaSenior Software Engineer, Back End (Java or Go) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers,...
-
Manager, Software Engineering, Back End
5 days ago
Mclean, United States Capital One Full timeLocations: VA - Richmond, United States of America, Richmond, VirginiaManager, Software Engineering, Back End (AWS,GO,Java)Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of...
-
Senior Software Engineer, Full Stack
5 days ago
Mclean, United States Capital One Full timeLocations: VA - McLean, United States of America, McLean, VirginiaSenior Software Engineer, Full Stack (IAM, Python, Go)Senior Software Engineer, Full Stack (IAM, Python, Go)Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment?...
-
Customer Service Trainee
4 weeks ago
McLean, United States ECI Group Full timeJob DescriptionJob DescriptionWe are an outsourced marketing agency looking for a Full Time Customer Service Representative to join our Falls Church office on a permanent basis.You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers...
-
Customer Service Trainee
4 weeks ago
McLean, United States ECI Group Full timeJob DescriptionJob DescriptionWe are an outsourced marketing agency looking for a Full Time Customer Service Representative to join our Falls Church office on a permanent basis.You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers...
-
Customer Service Trainee
2 weeks ago
McLean, United States ECI Group Full timeJob DescriptionJob DescriptionWe are an outsourced marketing agency looking for a Full Time Customer Service Representative to join our Falls Church office on a permanent basis.You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers...
-
Customer Service Trainee
3 days ago
McLean, United States ECI Group Full timeJob DescriptionJob DescriptionWe are an outsourced marketing agency looking for a Full Time Customer Service Representative to join our Falls Church office on a permanent basis.You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers...