Consumer Healthcare Inventory Management, Lead
2 weeks ago
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
**Position Summary**
At every step of our 60-year journey from beginnings as ‘Consumer Value Stores’ to transforming the healthcare experience as CVS Health, a Fortune 5 company, the relationships we forge assisting people on their path to better health often happen in our stores. 85% of Americans live within 10 miles of a CVS store - it’s often the first interaction people have with our brand - and within Front Store (Retail), we’re often charged with shaping that initial experience through the exciting products and services we offer. The journey continues: as we lead redefining the role of our stores and healthcare in the communities we serve, coupled with deep connections to our customers enabled through leading digital platforms and leveraging enterprise capabilities across the healthcare ecosystem, it’s truly an exciting time to be a part of CVS Health. If you’d like to join us on that journey, please read on
The **Lead** **Director, Consumer Healthcare Inventory Management** will lead a team of 7 Senior Inventory Managers and Planners in: inventory planning, buying, expediting, and allocation across a multi-billion-dollar portfolio of consumer healthcare categories. Generally, Ld. Directors have line accountability for a Business Unit (~10 Categories), including budgeting purchases and balance sheet stewardship (inventory cost). The Ld. Director is responsible for executing plans that achieve business goals including: sales, margin, service levels, inventory turns, GMROII, purchase order fill rates, and customer / colleague satisfaction. Finally, this role with partner closely with category management counterparts and external partners to drive growth and improve business outcomes.
Major Responsibilities Include:
- Build, develop and elevate a high-performing team to include leveraging tools such as competency assessments, continuous coaching/feedback, and well-defined individual development plans
- Develop annual budgets for inventory targets (‘open to buy’) and purchases, working with category management counterparts
- Achieve service-level goals, while ensuring demand plan (sales; margin) is delivered
- Oversee buying (supply) and allocation (demand) operational forecasting for thousands of SKUs, to include seasonal and promotional plans, localized needs for unique store formats, and new item/brand launches
- Provide rigorous and accurate end-of-period inventory, purchases, and store shipments financial forecasts to key FP&A and Supply Chain partners
- Lead team to identify opportunities to improve inventory productivity and optimize working capital across SKUs and vendors through deductive analysis and research, including: channel conversions, targeted SKU rationalization, strategic divestment, inventory transfers, lead time optimization, and novel ownership / payment strategies, among other opportunities
- Evolve our leading replenishment toolkit, to include iterating and advising with key data science partners on machine learning forecasting strategies and agility to react to trends while collaborating with inventory support partners on enhancing parameters such as ordering and fulfillment quantities, target inventory levels, safety stock needs, etc.
- Drive innovation and new capability design while ensuring consistency and the active sharing of knowledge across the planning community, to include core responsibilities (e.g., vendor collaborative forecasting, clearance optimization, inventory levels accuracy) and ‘how’ we work (e.g., team engagement, education and upskilling materials, mentorship)
- Advise on evolution of integrated business planning capabilities, to include partnering with distribution center, logistics and front line (store) colleagues to drive enhanced accuracy in upstream/downstream volume projections
- Establish effective partnerships with the vendor community to capitalize on supply chain product flow opportunities through forecast visibility and accuracy, prioritization decisions across substitutable items and negotiations as required
- Partner cross-functionally to support vendor adherence to supply chain compliance programs, and collaborate with reverse logistics colleagues to limit waste, and drive margin
- Utilize a ‘Test and Learn’ approach: de
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