Computer Technician

4 weeks ago

Victoria, United States County of Victoria Human Resources Full time

**Position**: **Computer Technician**

**Location: Victoria County IT Department, 115 N Bridge, Victoria TX 77901**

**FLSA Status: Non-Exempt - Full-time**

**Salary: $17.56-$20.64 hourly**

**Classification: Essential**

**Posting Date: May 1, 2024 until filled**

**Reports To: IT Director**

**JOB SUMMARY**

Under general supervision, is responsible for providing technical software and hardware support and both formal and informal training on hardware and software use in response to customer requests. Provides support on a broad range of client hardware and software products. Works closely with staff, management and County officials in resolving technical issues. Responsible for tracking and communicating status of response to incidents/problems. Configures, installs and provides technical support for desktop PCs, telephones, peripheral equipment, laptops and other mobile devices. Follows established procedures for performing configuration changes, updates and upgrades. Thoroughly documents activities and resource utilization. Exercises no supervision.

**ESSENTIAL JOB FUNCTIONS**
- Troubleshoots problems, evaluating multiple options to resolve customer problems using checklists and scripts as guides. Researches trouble issues and implements solutions. Documents problem status and resolution. Escalates when necessary.
- Documents incident/problem status and resolution in CRM. Alerts team members about recurring problems. Documents solutions to common problems and responses to frequently asked questions. Communicates updates on issues in a timely manner to ensure customer satisfaction and productivity. May provide on-the-spot training to customers.
- Hardware and Software Installation and Configuration: Configures and installs desktop PCs, peripheral equipment, laptops and other mobile devices.
- Performs related duties and fulfills responsibilities as required.

**MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS**
- Associate’s Degree from an accredited college or university in a technology-related field.
- OR
- 2 -3 years of technical software and hardware support experience.
- A+ Certification preferred or capable of attaining certification within 12 months of hire date

**DEPARTMENT SPECIFIC REQUIREMENTS**
- Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

**KNOWLEDGE, SKILLS AND ABILITIES**
- Good working knowledge of Windows Operating Systems and linking various mobile devices, printers, and computers to network systems.
- Good diagnostic skills.
- Working knowledge of VoIP technology and troubleshooting.
- Knowledge of Industry Wiring and Cabling standards.
- Skill in network connections voice and data equipment/services.
- Able to demonstrate skills in professional, courteous verbal and written communications.
- Ability to perform root cause analysis on various types of system and equipment issues.
- Experience installing and supporting equipment in various types of environments
- Valid Class "C" Texas Driver's License and clean driving record.
- The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position._
- To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions described herein. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. _

Victoria County Human Resources

115 N. Bridge St., Room 127

Victoria, TX 77901

Pay: $17.56 - $20.64 per hour

Expected hours: 40 per week

**Benefits**:

- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance

Compensation package:

- Holiday pay
- Hourly pay

Experience level:

- 2 years

Schedule:

- 8 hour shift
- Day shift
- Weekends as needed

Ability to Relocate:

- Victoria, TX 77901: Relocate before starting work (required)

Work Location: In person

  • Heating and Cooling Technician

    3 weeks ago

    Victoria, United States Aire Serv Corporate Account Full time

    Job DescriptionJob DescriptionThe HVAC Service Technician is responsible to provide our clients with quality technical expertise, installation, service, and support on a variety of state-of-the-art HVAC equipment. He/She must be able to troubleshoot and repair Residential HVAC equipment in an efficient and professional manner. The Technician must...

  • Heating and Cooling Technician

    1 week ago

    Victoria, United States Aire Serv Corporate Account Full time

    Job DescriptionJob DescriptionThe HVAC Service Technician is responsible to provide our clients with quality technical expertise, installation, service, and support on a variety of state-of-the-art HVAC equipment. He/She must be able to troubleshoot and repair Residential HVAC equipment in an efficient and professional manner. The Technician must...

  • Technician - IT Help Desk

    3 weeks ago

    Victoria, United States Region III Education Service Center Full time

    The Technician plays a critical role in supporting the Education Service Center and school districts in Region 3 by providing technical assistance and support related to computer systems, hardware or software for Region 3 clients. The Technician will respond to queries, run diagnostic programs, isolate problems, and determine and implement...

  • Large Animal Technician

    2 weeks ago

    Victoria, United States Victoria Veterinary Clinic Full time

    Victoria Veterinary Clinic is seeking for a qualified, highly motivated individual to assume the role of a Full-Time Large Animal Technician. Role requirement would include but not limited to: - Equine & Livestock experience - Detailed record keeping - Client communication - Computer Data entry - Physical Activity, including being able to lift over 50+...

  • Cmt Technician

    3 days ago

    Victoria, United States TSI Laboratories, Inc Full time

    The CMT Field Technician will help ensure public safety by traveling to construction sites to inspect the contractor’s work and perform field soil and concrete material testing to verify the work is performed in accordance with project specifications. The job requires extended periods of time working outdoors with moderate to heavy (40lbs+) lifting....

  • Service Technician/Mechanic

    3 weeks ago

    Victoria, United States Ace Hardware Full time

    Job Description We are thrilled to be opening a Brand- New Ace Hardware just around the corner from you!! This is no ordinary hardware store. While we have all the usual hardware "stuff", you won't want to miss our gift and housewares department! We will have some unique offerings that will definitely catch your eye. You won't want to miss out on this...

  • Service Technician/Mechanic

    1 week ago

    Victoria, United States Ace Hardware Full time

    Job Description We are thrilled to be opening a Brand- New Ace Hardware just around the corner from you!! This is no ordinary hardware store. While we have all the usual hardware "stuff", you won't want to miss our gift and housewares department! We will have some unique offerings that will definitely catch your eye. You won't want to miss out on this...

  • Service Technician

    1 week ago

    Victoria, United States NWH Keating, LLC Full time

    Job DescriptionJob DescriptionDescription:The Service Technician services vehicles as assigned by management following all established standards and procedures, which includes rotating tires, performing multi-point inspections, and changing automotive fluids. He or she checks the oil, tire pressure and condition, filters, windshield wiper fluid, power...

  • Oil Change Technician

    2 months ago

    Victoria, United States White Trash Services Full time

    Job DescriptionJob DescriptionSalary: Oil Change TechnicianJob SummaryThe Oil Change Technician will perform maintenance work on company vehicles.  Inspects parts for damage or wear and relaces parts as needed. Inspects the oil filter to make sure it is not damaged or clogged. Records oil change data such as mileage driven since last oil change, type of oil...

  • Oil Change Technician

    1 week ago

    Victoria, United States White Trash Services Full time

    Job DescriptionJob DescriptionSalary: Oil Change TechnicianJob SummaryThe Oil Change Technician will perform maintenance work on company vehicles.  Inspects parts for damage or wear and relaces parts as needed. Inspects the oil filter to make sure it is not damaged or clogged. Records oil change data such as mileage driven since last oil change, type of oil...

  • Police Records Technician

    2 months ago

    Victoria, United States City of Victoria, TX Full time

    **JOB SUMMARY**: Under general supervision, the Police Records Technician performs all general and specialized clerical work for Records Division for the City of Victoria Police Department. **PRINCIPAL DUTIES AND RESPONSIBILITIES**: **ESSENTIAL FUNCTIONS **-_ _Essential functions, as defined under the Americans with Disabilities Act, may include any of the...

  • Shop Service Technician 2

    2 weeks ago

    Victoria, United States BD Holt Company Full time

    Job DescriptionJob DescriptionShop Service TechnicianHolt CAT is the largest Caterpillar dealership of heavy equipment in the United States. We have a full-time, 1st shift Heavy Equipment - Shop Service Technician position available at our Victoria, Texas location which is located at 11601 US Hwy 59 N Victoria, TX...

  • Shop Service Technician 2

    1 week ago

    Victoria, United States BD Holt Company Full time

    Job DescriptionJob DescriptionShop Service TechnicianHolt CAT is the largest Caterpillar dealership of heavy equipment in the United States. We have a full-time, 1st shift Heavy Equipment - Shop Service Technician position available at our Victoria, Texas location which is located at 11601 US Hwy 59 N Victoria, TX...

  • IT Technician Level 1

    3 weeks ago

    Victoria, United States Palacios Marine and Industrial Full time

    Job Type Full-time Description Job summary: The IT Technician Level 1 provides essential software and hardware support to PMI and its affiliated companies. This role involves troubleshooting, software updates, help desk ticket maintenance, and technical documentation creation and maintenance. The incumbent will interact frequently with users, requiring...

  • IT Technician Level 1

    1 week ago

    Victoria, United States Palacios Marine and Industrial Full time

    Job Type Full-time Description Job summary: The IT Technician Level 1 provides essential software and hardware support to PMI and its affiliated companies. This role involves troubleshooting, software updates, help desk ticket maintenance, and technical documentation creation and maintenance. The incumbent will interact frequently with users, requiring...

  • Pharmacy Tech Ii Cert

    1 month ago

    Victoria, United States DeTar Hospital LLC Full time

    Under the direct supervision of a registered pharmacist, compounds and dispenses medical prescriptions. May be expected to perform some clerical duties relating to the department. Receives and stores incoming supplies. Verifies stock and enters data in computer to maintain inventory records. Relies on experience and judgment to plan and accomplish goals....

  • Service Manager

    2 months ago

    Victoria, United States Southern Field Maintenance Full time

    Job Summary: We are seeking a highly skilled and motivated Heavy Equipment Service Manager to join our team. As a Service Manager, you will be responsible for overseeing the daily operations of our service department and ensuring exceptional customer service. If you have a strong background in heavy equipment service, excellent leadership skills, and a...

  • Service Advisor

    3 weeks ago

    Victoria, United States WH Keating, LLC Full time

    Job DescriptionJob DescriptionDescription:Working as a Service Advisor can be a rewarding or thankless job, and both happen every day. Advisors help customers with maintenance, recalls, and warranty and non-warranty repairs. Technicians are trained to fix vehicles, and Advisors are the liaison between the technician and the customer.Service Advisors should...

  • Service Advisor

    1 week ago

    Victoria, United States WH Keating, LLC Full time

    Job DescriptionJob DescriptionDescription:Working as a Service Advisor can be a rewarding or thankless job, and both happen every day. Advisors help customers with maintenance, recalls, and warranty and non-warranty repairs. Technicians are trained to fix vehicles, and Advisors are the liaison between the technician and the customer.Service Advisors should...

  • Maintenance Manager

    3 weeks ago

    Victoria, United States Caregiver Inc Full time

    Maintenance Technician needed in Victoria, TX   The Maintenance Technician assists the maintenance supervisor in maintaining a safe and quality environment for the Daybreak Community Services homes and properties.    Essential Duties and Responsibilities include the following: * Assists supervisor in interior and exterior repairs, such as sheetrock,...