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Legal Asst 2
4 months ago
DEPT OF TRANSPORTATION
- Driving the future of transportation with a diverse and innovative team_
- To_
**LEGAL ASSISTANT**
Job Location:
Address: 3838 N. Central Ave
Phoenix, AZ 85012
Posting Details:
**Salary**: $40,000 - $48,000
Anticipated Salary: $44,000
Grade: 17
Closing Date: 6/11/2024
Job Summary:
Job Duties:
Identify the type of request received, review and determine initial processing steps. Process standard requests and appropriately elevate more complex
requests, motions, and inquiries for processing.
Update and create electronic case files, including participant contacts, in the EHO case management system for all standard hearing types. Query MVD
databases, research records, accurately update records, and retrieve documents for initial case creation and processing on those cases.
Accurately and efficiently update physical and electronic case files and databases related to assigned cases. Process and mail notices, orders, and
correspondence as directed. Accurately document all communications and case activities in the EHO case management system.
Communicate professionally and appropriately with stakeholders and EHO personnel both orally and in writing. Answer phones. Perform reception
duties as necessary and assigned, including checking in participants, coordinating and directing parties, and answering questions. Appropriately and
timely elevate issues and questions to the EHO management team.
Receive training in and participate in continuous improvement and innovation, complete all required State and Departmental training.
Other duties as assigned as related to the position
Knowledge, Skills & Abilities (KSAs):
**Knowledge in**:
- Executive Hearing Office policies, procedures, and legal requirements related to Executive Hearing Office operations.
- Motor Vehicle Division database terminology. Ignition Interlock and DUI affidavit processes and procedures.
- Applicable legal, procedural, and process changes.
**Skill in**:
- Customer service skills as appropriate for a judicial setting; effective and professional written and oral communication; organizational and multitasking skills.
- Google Workspace.
**Ability to**:
- Perform data entry in a timely manner and with a high degree of accuracy.
- Appropriately handle confidential information and work with discretion.
- Appropriately elevate issues, concerns, and questions to supervisors and EHO management.
- Establish and maintain professional and productive working relationships with others.
- Maintain a professional demeanor when communicating with stakeholders and the public.
- Effectively adapt and appropriately adjust to changes.
- Be flexible as the focus on specific tasks will vary daily based on operational needs of the office.
- Proactively identify and assist in implementing process improvements and innovations
Selective Preference(s):
N/A
Pre-Employment Requirements:
**Benefits**:
The Arizona Department of Administration offers a comprehensive benefits package to include:
- Sick leave
- Vacation with 10 paid holidays per year
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Health and dental insurance
- Retirement plan
- Life insurance and long-term disability insurance
- Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
Retirement:
Mandatory participation in the Arizona Retirement System (ASRS) is required.
Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 712-8188. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.
