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Front Desk Receptionist/patient Coordinator

3 months ago

Alexandria, United States Alexandria Dentistry Full time

Front Desk Receptionist

**Duties**:

- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments for patients and manage the appointment calendar
- Check-in patients, verify insurance information, and collect necessary paperwork
- Assist with patient registration and update patient records as needed
- Handle patient inquiries, provide information, and address concerns or complaints
- Maintain a clean and organized front desk area
- Collaborate with other staff members to ensure smooth operations of the office

**Experience**:

- Previous experience working at the front desk or in a customer service role is preferred
- Familiarity with phone systems and handling multiple phone lines is a plus
- Knowledge of dental or medical terminology is beneficial
- Experience working in a dental or medical office setting is an advantage
- Proficiency in using software such as Dentrix or other electronic medical record systems is desirable

**Skills**:

- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
- Professional demeanor and customer service-oriented attitude
- Ability to maintain confidentiality of patient information
- Proficient in using basic office equipment (e.g., computer, printer, fax machine)

If you are a motivated individual with excellent communication skills and a passion for providing exceptional patient service, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.

**Job Types**: Full-time, Part-time

Pay: $19.00 - $30.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off

Healthcare setting:

- Clinic

Schedule:

- Monday to Friday
- Rotating weekends
- Weekends as needed

Ability to Relocate:

- Alexandria, VA 22304: Relocate before starting work (required)

Work Location: In person