Support Staff

2 weeks ago

Washington, United States District Winery Full time

**District Winery-Support Staff**

District Winery is a people-first organization. We are a boutique urban winery that prides ourselves in providing high touch hospitality experiences both for our colleagues and our guests. We believe in seasonality, relevancy, authenticity, and soulful hospitality. We believe in the beauty of expertly crafted wines and how they pair with delicious food. We are searching for team members who are committed to working as hospitality professionals. People who deeply care about creating a friendly, warm experience for our guests. People who live and breathe passion for food and wine. People that love to learn, share, and tell others about their stories and adventures. If you have the same passion for people, good food, and great wine, then we want you to join our team

**Position Summary**

The Support Staff area consists of two primary positions-Barback and Busser/Food Runner. A Barback's primary job duty is to support the bartender. The Barback is responsible for restocking the bar and ensuring that the bar area remains clean and organized. Barbacks represent the restaurant and are to help provide a quality experience for guests. Barbacks work in close collaboration with bartenders and restaurant staff and must adhere to established health and safety standards. Barbacks also maintain the cleanliness, presentation and ambiance of the bar which is an integral part of the guests’ experience.

Bussers/Food Runners contribute to the diners’ overall restaurant experience by cleaning, clearing and setting tables for guests, stocking supplies, and bringing guests' needs to the attention of the servers. Bussers represent the restaurant and are to help provide a quality experience for guests. Bussers work in close collaboration with restaurant staff and must adhere to established health and safety standards. Bussers also maintain the cleanliness, presentation and ambiance of the restaurant which is an integral part of the guests’ experience.

**Benefits/Bonuses**
- Benefits including medial, dental and vision available to all eligible 20+ hour per week employees
- Top-notch, ongoing staff education and training provided

**Responsibilities for Barback**:

- Stock and restock the bar with glassware, ice, towels, garnishes, straws, and napkins
- Restock wine, beer and liquor as needed
- Clear glassware as guests finish and clean tables between customers to ensure a hygienic dining environment
- Clean surfaces, sweep and mop, scrub coolers and storage areas, and empty trash receptacles
- Clean drink spills and sweep/remove broken glassware
- Deliver used glasses, dishes and utensils to the kitchen for cleaning
- Hand wash delicate glassware, polish glassware
- Have an understanding of the restaurant’s wines, beer and cocktails
- Prepare garnishes, juice, fruit and other tasks to assist in preparing drinks
- Abide by sanitation, health and company guidelines concerning safety, cleanliness, safe food handling and alcoholic beverages
- Maintain service pace by removing glassware and being alert to patron spills or other special needs
- Attend meetings and trainings as requested, including pre-shift meetings
- Assist with training of new staff
- Adhere to grooming, conduct and uniform standards
- Execute opening and closing procedures as directed
- Be comfortable with extreme weather during service of outside dining areas
- Other duties as required

**Responsibilities for Bussers/Food Runners**:

- Clear table as guests complete their meals and clean tables between customers to ensure a hygienic dining environment
- Replace silverware, glassware and linens so that each customer has what they need for their meal
- Serve water to guests and refill water bottles as needed
- Stock serving stations with napkins, utensils, trays, condiments, and salt and pepper
- Deliver used dishes and utensils to the kitchen for cleaning
- Abide by sanitation, health and company guidelines concerning safety, cleanliness, safe food handling and alcoholic beverages
- Maintain service pace by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs
- Attend meetings and trainings as requested, including pre-shift meetings
- Assist with training of new staff
- Adhere to grooming, conduct and uniform standards
- Prepare restaurant and outside dining areas by setting tables, candles, napkins, service plates, glassware and utensils
- Roll silverware and fold napkins, polish glassware, set up stations, and prepare for the next shift
- Execute opening and closing procedures as directed
- Be comfortable with extreme weather during service of outside dining areas
- Other duties as required

**Skill Requirements**
- Excellent communication and interpersonal skills
- Prior customer service or server experience preferred
- Knowledge of Aloha POS preferred
- Food and wine knowledge preferred
- Adaptability and ability to think on your feet
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