Copy Operator/ Office Services

1 month ago

Phoenix, United States Canon Business Process Services, Inc. Full time

**Overview**:
Provide exceptional customer service and solutions for client's copy/print needs. Will follow production processes to produce quality, professionally finished products using print and production equipment for cutting, binding and laminating. Will also service and provide basic troubleshooting for copiers and printers.

**Responsibilities**:
Review, prioritize and submit print requests from mainframe/mini/server/desktop according to complexity and urgency. Ensure that the output are quality checked and accurately meet the instructions as submitted
- Deliver print jobs within established timeframes; Maintain logs of all work submitted and completed including service logs
- Responsible for minor maintenance of reproduction equipment by solving paper jams; placing services calls and conduct routine cleaning
- Take meter reading of each duplicating machine on a daily basis. Monitor inventory of print supplies, stock paper and toners
- Inform clients of estimated completion time, when unclear of instructions, when there is a delay in service or when a specific service cannot be provided. Work with client to resolve complaint to client’s satisfaction
- Help to open and close the print center; Assist in keeping the center neat and professional looking
- Where high speed, high volume digital publishing printers are used, using printer software, make adjustments to image quality, create folders and directories for print on demand orders; There may be special request by client for specialized type of printing e.g. large paper printing, poster copying, manual/handbook sized printing
- Prepare monthly production and volume reports in order to measure productivity and prepare billing charges

Pay: Up to $17.97 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance

Schedule:

- Monday to Friday

Work Location: In person

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