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Treatment/appointment Coordinator

3 months ago

Port Hueneme, United States Channel Islands Family Dental Full time

Responsibilities:

- Greet and check-in patients, ensuring a positive and friendly experience
- Schedule and confirm patient appointments, coordinating with other departments as needed
- Collect and verify patient insurance information
- Submitting, tracking, and follow up on prior authorizations
- Solicit referrals from patients after treatment while at the same time tracking patient satisfaction
- Tracking of all outstanding treatment plans
- Explain treatment plans, and financial options, and answer any questions or concerns
- Assist with billing and insurance claims processing
- Maintain patient records and ensure accuracy and confidentiality in accordance with HIPAA regulations
- Coordinate referrals to specialists as necessary
- Manage the front desk area, including answering phone calls and directing visitors

**Requirements**:

- Previous experience working in a dental or medical office setting is preferred
- Familiarity with dental terminology and procedures
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Knowledge of insurance billing processes is a plus

Pay: $21.12 - $25.43 per hour

Expected hours: 40 per week

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off

Healthcare setting:

- Dental office

Medical specialties:

- Surgery

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person