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Front Desk Receptionist/assistant

3 months ago

Monterey Park, United States LA Fitness Full time

Overview:
We are seeking a friendly and professional Front Desk Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in providing exceptional customer service and creating a positive impression for our visitors and members. This is a part-time position with opportunities for growth and development.

**Responsibilities**:

- Greet and welcome members in a warm and friendly manner
- Answer incoming calls and direct them to the appropriate department or individual
- Provide accurate information about our memberships, services, and promotions
- Assist customers with inquiries, requests, and complaints in a timely and professional manner
- Process sales transactions using a cash register or point-of-sale (POS) system
- Maintain a clean and organized front desk area
- Manage appointment scheduling and maintain appointment calendars
- Collaborate with team members to ensure smooth operations of the front desk area

**Requirements**:

- Previous experience in retail sales or customer service is preferred
- Strong communication skills, both verbal and written
- Excellent phone etiquette and interpersonal skills
- Proficient in basic math calculations for cash handling purposes
- Ability to multitask and prioritize tasks effectively
- Exceptional attention to detail and accuracy
- Strong problem-solving skills and ability to handle difficult situations with professionalism
- Ability to work well under pressure in a fast-paced environment
- Excellent time management skills

We offer competitive pay, opportunities for advancement, and a positive work environment. If you are enthusiastic, customer-focused, and have a passion for providing exceptional service, we would love to hear from you

Note: This is a paid position. Internship positions are not offered.

**Job Type**: Part-time

Pay: $15.50 - $20.71 per hour

Expected hours: No more than 40 per week

**Benefits**:

- Employee discount
- Flexible schedule

Shift:

- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Ability to Relocate:

- Monterey Park, CA 91754: Relocate before starting work (required)

Work Location: In person