Medical Receptionist

4 weeks ago

Shavano Park, United States FYZICAL Therapy and Balance Centers Full time
Job DescriptionJob DescriptionMedical Receptionist / Front Desk Position (Part time)
Job Description
No experience necessary for this entry-level, part-time Medical Receptionist / Front Desk position with FYZICAL at our San Antonio (Shavano Park) location.  The position involves 4 hours each Saturday and 12 additional hours during weekday hours (16 hours per week total, specific schedule to be negotiated).  

In this Client Care Specialist role, you will be part of a top-rated team of professionals who work together to provide each patient with an outstanding experience.  From the initial telephone contact through each clinic visit, you will play an essential role in encouraging optimal outcomes as part of each patient’s physical therapy care.

Challenge yourself in making a difference in people’s lives as part of a fun and impactful team Apply for this Medical Receptionist / Front Desk job opening todayResponsibilitiesMedical Receptionist / Front Desk job responsibilities include:
  • Greeting each patient for their appointments, checking them in, and collecting payments
  • Administering paper-and-pencil outcome measures
  • Data entry into the electronic health record and data-tracking spreadsheets
  • Handling incoming phone calls
  • Monitoring incoming faxes and email for new referrals and other documents and entering them into relevant databases
  • Calling new and existing patients in a timely manner to schedule visits and inquire on other issues, as required
  • Communicating with the clinical staff regarding patient needs and issues
  • Participating in a culture of clinic improvement by brainstorming and sharing ideas at staff meetings and other interactions with the team
  • Performing administrative functions for front desk operations (scanning, filing, organizing, faxing, etc.)
  • Verifying insurance coverage on-line and by phone as needed
  • Educating potential patients on the benefits of PT and what makes FYZICAL Shavano Park unique
  • Educating patients on wellness products and processing purchases
  • Opening and closing the clinic, when applicable
  • Assisting with compliance, safety and other operational programs
  •  Minor cleaning, tidying, ordering supplies, clinic laundry, etc., as required
Required SkillsMedical Receptionist / Front Desk required skills & qualifications include:
  • Friendliness and an encouraging attitude in interactions with patients and their caretakers
  • Commitment to hospitality for our patients
  • Highly organized and strong time management skills…multi-tasking skills are essential for success in this position.
  • Strong problem-solving abilities, including collaboration with clinicians, admin staff and owners to find solutions
  • Effectiveness at handling incoming and outgoing phone calls
  • Motivated team-work mentality… willingness to do what is necessary for the success of the practice
  • Computer skills needed to learn and utilize the electronic health record, Microsoft Office products and Google drive/spreadsheets
  • Ability to calculate required payments and to collect them with credit cards, checks and cash
  • Office skills, such as scanning, copying, filing, organizing, data entry, etc.
  • High school diploma or GED
  • Must be authorized to work in the U.S.

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