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Customer Service Representative/dispatcher
4 months ago
**Looking to TRADE up to a better opportunity?**
Rowland Air has an exciting opportunity for a Customer Service Representative/ Dispatcher
**Who we are?**
Rowland Air has been in the heating and air conditioning installation, service, and repair business for over 20 years We proudly serve the Santa Clarita, San Fernando, and Antelope Valley areas. We are a family owned and operated establishment that prides itself in personal customer service. We hire only the best and we want you to join a team that truly appreciates you and your experience.
**Why join THIS team?**
- Industry leading Benefits Package
- Medical, Dental & Vision
- Employee Discounts
- Career Growth Opportunities
- 1- Week Paid Vacation First Year
- 9-Paid Holidays
- 401(k), IRA
**What Will You Do?**
- In-bound/ outbound calls
- Selling products and services to existing customers
- Handle calls from over-flow
- Scheduling maintenance calls to customers
**What Will You Bring?**
- 2+ years of customer service
- 2+ years of call center experience
- 2+ years of office experience
- 2+ years of dispatch experience
- Strong attention to detail
- Conscientious, team player
- Honesty, integrity, quality craftsmanship, and a good attitude
- Flexible availability, reliable transportation
- Computer/ software knowledge a plus
We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match.
**Job Type**: Part-time
**Salary**: $18.00 - $22.00 per hour
**Job Type**: Part-time
Pay: $18.00 - $22.00 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Every weekend
- Overtime
**Experience**:
- Call center: 2 years (required)
- Dispatching: 2 years (required)
- Customer service: 2 years (required)
Work Location: In person
