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Maintenance Iii

4 months ago

Norfolk, United States Evergreen Real Estate Group Full time

Summary:
This position is primarily responsible for maintaining the physical integrity of the community at all times. This involves ensuring a safe and secure living environment for residents, visitors and staff. This position is also responsible for anticipating, identifying and correcting any and all problems involving the property and to implement procedures that will prevent such problems by performing the following duties.
- Qualifications

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following. Other duties may be assigned.

Performs maintenance and repair tasks personally or delegate to maintenance and/or janitorial staff.

Oversees and occasionally inspects work performed by staff.

Manages the work order system for handling resident service requests. Corrects situations within 24 hours when possible.

Ensures that all make-ready repairs and services are completed correctly and on schedule.

Schedules maintenance personnel in conjunction with the Property Manager so that maintenance is available for emergency purposes, 24 hours a day, seven days a week.

Trouble-shoots maintenance problems and make recommendations for correction.

Procures bids for outside contractors or repair vendors and monitor the work completed.

Assigns and properly documents resolutions to work orders.

Provides information to be used in work order status reports, documentation of capital improvements and major repairs.

Reviews maintenance related contracts with the Property Manager and provides information in order to maintain a record of contract dates and cancellation requirements.

Reports all major repairs and requisitions to the Property Manager prior to any expenditure of funds.

Assists in keeping grounds neat and free of litter. Rake, sweep, shovel as circumstances warrant.

Remains aware of the condition of physical property throughout the community and immediately correct any unsafe conditions; e.g., broken gates leading to the pool, broken steps, open holes, broken/burned out exterior lights.

Maintains accurate records regarding preventive maintenance, work orders (received and completed), expenditures, apartment make-ready status, work-in-progress, etc.

Reviews and makes recommendations to revise routine and preventative maintenance schedules.

Schedules and performs minor and routine maintenance on all appropriate equipment on a regular basis.

Inspects and maintains all tools in excellent condition and ensure an adequate inventory of spare parts and maintenance materials.

Conducts regularly scheduled safety meetings with entire staff; maintains and communicates HAZCOM standards. Keeps MSDS sheets current and readily accessible.

Maintains thorough knowledge of pertinent laws and EPA and OSHA regulations governing property storage and management of hazardous materials, including solvents, flammables, caustics and refrigerants.

Assists FMCS in monitoring and coordinating efforts regarding safety hazards, including LBP, asbestos, radon, hazardous spills and workplace safety.

Instills a "safety first" attitude not only with maintenance staff but with all employees.

Instructs staff on proper use and guidelines for wearing/using safety items and ensures that all equipment is used consistently and appropriately.

Performs work area clean-up and safety related duties.

Coordinates with the Property Manager to hire/terminate, supervise, coach and conduct disciplinary action (as needed) of maintenance and/or janitorial staff according to Company policies and procedures.

Conducts new hire orientation for maintenance and/or janitorial staff and facilitate on-going development and training.

Establishes expectations and goals for staff and evaluates performance.

Ensures proper maintenance staffing or coverage of the site at all times by preparing a schedule.

Coordinates all site specific aspects of payroll for the maintenance and/or janitorial staff including the management of employee timecards.

Assists the Property Manager in implementing, communicating, and/or enforcing all Human Resources related tasks and policies.

ATTENDANCE:
Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks; where applicable.

COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies:
Intellectual
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
- Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Interpersonal
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer