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Customer Experience Specialist
4 months ago
**OVERVIEW**
**SUMMARY**
**JOB RESPONSIBILITIES**
- Receive written and verbal orders for merchandise from customers or sales associates in the stores.
- Perform a combination of clerical tasks to support eCommerce operations.
- Perform simple and routine accounting clerical operations.
- Work is monitored and controlled (e.g., through spot checks, complete review, or subsequent processing) for both quantity and quality.
**REQUIREMENTS**
- Work Shift Availability: Must be willing and able to work retail rotating schedule:
- Available 7 days a week (will only work 5 days out of the week)
- Monday-Friday: 8 AM - 7:30 PM availability
- Saturday/Sunday: 9:30 AM - 6:30 PM availability
- Must have basic knowledge of routine clerical methods and office practices and procedures as they relate to the clerical processing and recording of transactions and accounting information.
- Must have experience with Microsoft Office Suite (Excel, Outlook, and Word).
- Must be a self-starter and have the ability to work with little daily supervision.
- Excellent oral and written communication skills.
- Must have organizational and time management skills, with ability to multitask.
- Analytical and problem-solving skills, as well as attention to detail, is a must.
- Ability to work both collaboratively and independently.
**Note**
**Company Benefits**
Available to Full-Time Employees
Health, vision, dental
Employer Paid basic life insurance
Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal
Paid time off
Hybrid or work-from-home options
401 (k) Plan + Company Match
Employee Purchase Discount