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Inside Sales Support

3 months ago


Humble, United States Jaguar Fueling Full time

Jaguar Fueling Services specializes in emergency fueling services and fuel delivery, including generator fueling, fleet fueling, marine fueling, construction and pipeline fueling, aviation fueling and more. Jaguar Fueling Services offers the highest quality customer service throughout North America (including Puerto Rico, Alaska, Hawaii, and Canada). We strive to meet our customers fueling and lubricant needs.

We are a family owned and operated business. As such, we have a vested interest in making sure that we offer the very best quality services in our industry.

Job Summary
- Solve customer complaints/issues. Exp: pricing, delivery issues, etc.
- Work side by side with National, Local, Central, & West TX dispatch
- Manage account managers’ repeat spreadsheets.
- Assist with questions and concerns from billing/invoice departments.
- Approve vendor quotes from National Dispatch
- Assist with quoting customers.
- Create quotes on Jaguar letterhead for customers.
- Check monitors daily.
- Assist with Dispatch if needed.
- Edit documents and send them to customers. Exp: delivery tickets, BOL’s, agreements from vendors etc.
- Request final bills, usage reports, invoices etc. per customer requests.
- Monitor and assist in customer portals.
- Maintain good relationships with customers and vendors.
- Equipment agreements, new customer packets, credit card forms, justifications, MOU’s etc. via DocuSign.
- Cover for Rep when on PTO
- Must follow up with account manager of tasks that were completed that day.
- Cold Calling for potential customers
- Other tasks and responsibilities as needed.

Position will be in-house Monday - Friday, 8:00 AM to 5:00 PM, and answering after hour calls upon demand.

Jaguar Fueling Services is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.