Assistant Division Manager

4 weeks ago

San Francisco, United States University of California San Francisco Full time

With strong knowledge of financial and operations management, the **Assistant Division Manager (ADM)** is critical to the daily operations of the Division of General Internal Medicine (DGIM), supporting the Division in a variety of management activities. The individual works reports to the Division Manager (DM) to oversee the administrative functions regarding financial, operations, and personnel-based activities of the division. This position directly supervises three Academic Analysts (AO2s) within the DGIM Central Office (core administrative team), and provides additional oversight and management to the rest of the Central Team in targeted areas as additional support to the Division Manager, and during times when the Division Manager is out of the office. S/he acts as “second in command” to the DM.
- For personnel activities, the ADM will direct and independently be responsible for all aspects of personnel affairs for approximately 75 faculty, 50 staff, 15 MSP Physicians, nine fellows/post-doctoral fellows/NFAs and 20 volunteers in the Division, roughly 175 total personnel with DGIM as their HR home. This includes all issues related to personnel actions, but not limited to the following: recruitment, appointment, separation, advancement, performance evaluation, classification assignment, payroll and benefits problem resolution, Family and Medical Leave (FMLA), labor relations, and disability claims. The individual will serve as the lead resource, functioning as advisor to the Division Manager, Division Chief, managers/supervisors, and faculty members on all personnel related issues, exercising judgement and determining appropriate action. The individual also oversees through a Credentialing and Privileging Analyst the Office of Medical Affairs and Governance privileges and credentialing for all faculty (paid and WOS) and fellows in the Division and affiliated providers in the DGIM practice, which totals approximately 100 providers. This role requires strong interpersonal and relationship management skills.- As a lead member of the Divisional management team, the ADM will serve as the Academic Office Manager and establish and implement policies and procedures for the office. The individual will be responsible for assisting the Division Manager (DM) in the smooth operations of the unit, ensure that full faculty support is delivered through changes in administrative policy or structures, oversee space inventory, and perform other duties as assigned.
- **

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

**Department Description**
- The Department of Medicine (DOM) is the largest department in the School of Medicine (SOM) here at UCSF, with more than 600 full-time faculty. The mission of the Department includes research, teaching, patient care, and public service. The Department has a decentralized organizational structure across four locations (Mission Bay, Parnassus Heights, San Francisco Veterans Affairs Health Care System, and the Zuckerberg San Francisco General) and approximately 38 divisions. UCSF DOM has consistently ranked among the top four departments of medicine in the country. Authority and accountability of the Department rests with the Department Chair (leads Parnassus Heights site) and also directs the Vice Chairs/Chiefs at the SFVAHCS and ZSFG.
- The Division of General Internal Medicine (DGIM) is one of the divisions within DOM and SOM. DGIM, one of the larger Divisions in DOM, is home to a spectacular group of faculty, learners, and staff committed to outstanding patient care, research, and education. DGIM is a national leader in clinical care, education, and research, and our mission is to provide high quality and accessible clinical care, train the future leaders of primary care, and to conduct cutting
- edge research in wide-variety of disciplines, including the aspects of health outcomes related to socioeconomic and ethnic factors. DGIM has more than 75 faculty, almost 45 MSPs/VCPs/post-doctoral trainees, over 70 learners, and 150+ staff (both Campus and Health) and we serve more than 25,000 diverse patients, with expenditures over $33M.

**Required Qualifications**
- Bachelor's degree in related area and/or equivalent experience/training.
- Five or more years of strong and relevant experience in administrative and operations analysis, which includes 3 or more years of supervisory experience.
- Prior research administration experience.
- Solid knowledge of financial analysis and reporting techniques; human resources and risk management planning; accounting and payroll.
- Solid interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising, and counseling to effectively motivate others.
- Solid skills to quickly evaluate complex issues and identify resolutions.
- Solid organizational and customer service skills to effectively manage mult

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