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Automotive Service Advisor
3 months ago
**Company paid Dental, Vision, Short-term and Life Insurance coverage for our full-time employees**
**Employee Assistance Program (EAP) network available for our full-time employees and their dependents.**
A valid State Driver’s License and ability to pass a pre-employment criminal background check are required for employment.
**BENEFITS**:
- Medical coverage, including a HSA option, available
- Voluntary insurance coverage such as Short/Long Term Disability, Life, Critical Illness, Hospital Indemnity & Accident Plans available
- Competitive Pay Plan
- 401(K) Plan with Company match after 6 months
- Paid Vacation & Holidays
- Five-Day work week (Closed Sundays)
**DAY-TO-DAY RESPONSIBILITIES OF THE SERVICE ADVISOR**:
- Greeting and assisting customers with service write up
- Handling incoming and outgoing appointment setting and service calls
- Assisting Service team with day to day operations of the department
- Reviewing repairs and invoices with customer and collecting payment as needed
- Complete follow up as directed with guests for Customer Surveys
- Ensure proper documentation is completed to comply with regulations and standards
- Generate service repair orders
- Motivate Service Technicians
- Friendly and knowledgeable customer service skills
- Make recommendations based on time and mileage
- Generate estimates for repairs and maintenance
- Keep customers informed of their vehicle status
**SKILLS & QUALIFICATIONS TO BE SUCCESSFUL IN THE ROLE**:
- Self-motivated
- Team player
- Dependability
- Customer service skills
- Service excellence attitude
- Organization & time management Skills
- Ability to thrive in a fast-paced environment
- Excellent written and verbal communication skills
**APPLY TODAY**
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- Weekends as needed
Shift:
- Day shift
**Experience**:
- Automotive Advisor/Writer: 1 year (preferred)
License/Certification:
- Driver's License (preferred)
Work Location: In person
