Operations Improvement Manager

4 weeks ago

San Francisco, United States Recology Full time

**Operations Improvement Manager**
- Target Salary **$102,595 - $120,700**
- State **California**
- Department **Operations**
- City:
**San Francisco**
- Location:
**1074 - Recology Service Center - San Francisco office**
- Subsidiary Name:
**Recology Service Center**

**ROLE**

Under general direction, enhances organizational productivity and profitability by overseeing the implementation, execution, and performance management of operational processes such as productivity & profitability analysis, labor management, standard operating processes, best practices, routing and mapping. This role collaborates with various functional managers to evaluate and coordinate continuous improvement objectives

**ESSENTIAL RESPONSIBILITIES**
- Partners with Managers to analyze productivity performance, develop and implement continuous improvement plans.
- Ensures adherence and coach to standard operating processes across all functional areas.
- Partners with others such as routing team, pricing, sales etc., to analyze route & customer profitability, coordinating appropriate corrective actions.
- Introduces and coaches' fundamentals of business improvement plans, evaluating current operating processes and assisting with priority process improvements.
- Identifies areas for improvement and develops action plans to address performance gaps.
- Validates budget planning information; analyzes year-to-date data versus prior year and budget.
- Tracks progress against targets and provides regular performance updates to stakeholders.
- Implements performance management systems to drive accountability and continuous improvement.
- Reviews routing with Route Managers and/or Route Auditors, proactively flexing labor with anticipated +/- volume fluctuations.
- Supports Standard Operating Procedures for data collection, routing, and dispatching processes.
- Works directly with local management to ensure periodic route reviews, optimizing routes, identifying route reductions with +/- volume, re-routes and communicating changes and benchmarks to Route Managers, Route Auditors and drivers.
- Executes strategies to improve labor management and optimize workforce efficiency.
- Prepares comprehensive reports and presentations to communicate findings and recommendations.
- In-direct supervision of full-time employees.
- Other duties as assigned.

**QUALIFICATIONS**

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

- Four years of relevant work experience, including at least three years as an Industrial Engineer/Project Manager in a logistics environment and/or three years in Operations or District management or related industry preferred.
- High school or GED required.
- Bachelors in business administration, operations management, or a related field preferred.
- Familiarity with IT logistics systems.
- Excellent project management skills, including the ability to prioritize tasks, manage timelines, and drive results.
- Ability to act independently and evaluate people, processes and performance management objectively and continuously.
- Ability to work as part of a team.
- Ability to communicate, coach, motivate, and drive process change.
- Advanced MS Office skills, with a focus on Excel.
- Driver’s license required.

**RECOLOGY OFFERS**:

- An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
- The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.
- A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
- An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R’s: Reduce, Re-use, Recycle, and Recologize.
- Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.

**RECOLOGY BENEFITS MAY INCLUDE**:

- Paid time off and paid holidays.
- Health and wellness benefits including medical, dental, and vision.
- Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
- Annual wellness incentives.
- Employee Assistance Program (EAP).
- Educational assistance.
- Commuting benefits.
- Employee referral program.

**SUPPLEMENTAL INFORMATION**

Recology is an equal opportunity employer committed to supporting an inclusive and diverse work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.
- This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, e

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