Director of Clinical Operations
3 weeks ago
The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services.
We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve with a focus on the Latino Spanish-Speaking Communities.
We are currently looking for qualified candidates for our Director of Clinical Operations & Quality Improvement role. This position reports to the Chief Operations Officer and is a Regular, Full Time, Non-Exempt role with a starting annual salary range of $108,000 to $122,000 with full benefits.
Primary Objective:
The Director of Clinic Operations & Quality Improvement leads efforts to improve quality outcomes and clinic operations and to enhance clinical quality and satisfaction for patients and staff. The DCOQI will oversee and support key systems vital to clinic operations including but not limited to clinic and staff schedules, managing clinic flow, panel management, and referral processing. The DCOQI will ensure MNHC maintains Patient Centered Medical Home (PCMH) recognition, and leads key system improvements in patient access, productivity, access, population-based quality improvement, and patient care management. Evening or weekend hours may be needed to support expanded access in the future.
Essential Functions/Responsibilities:
Performance Management and Leadership Development - 20%
- Supervision of assigned staff including but not limited to recruitment, hiring, orientation, training, retention, performance improvement coaching, and performance evaluation.
- Oversees development and implementation of a Professional Development program for Nurses and MAs in collaboration with medical leadership.
Clinic Operations Management - 70%
- Ensures development, maintenance, and adherence to clinic operations policies, procedures, workflows and protocols ensuring state and federal standards of care and regulations are addressed.
- Oversees systems to coordinate and monitor patient flow.
- Coaches Clinic Managers on setting goals and implementing interventions to improve clinic operations metrics.
- Oversees systems for clinic staff schedule management across the organization.
- Oversees referral processes to assure timely, accountable and safe referrals.
- Oversees immunization inventory and storage practices and ensures effective audit preparation.
- Oversee laboratory systems.
- Works collaboratively with MNHC Directors to develop, implement and evaluate joint strategies and improvement plans such as those that affect our revenue and required data capture.
Quality Improvement - 10%
- Oversees the review, implementation, and monitoring of MNHC’s Quality Management Plan.
- Co-Chairs the Quality Management Committee.
- Provides leadership and oversight for primary care service delivery improvement initiatives and programs such as NCQA Patient Centered Medical Home.
- Oversees MNHC’s participation in health plan Pay for Performance programs.
- Coordinates preparation for external audits and site visits by health plans and governmental agencies.
Qualifications:
- Master’s Degree in Public Health, Health Services Administration or Business Administration required
- Two years’ experience in ambulatory care clinic or hospital experience; community clinic experience preferred.
- Three years increasingly responsible management and supervisory experience.
- Familiarity with Title XXII California Code of Regulations.
- Commitment to the populations served by Mission Neighborhood Health Center.
- Bilingual Spanish/English preferred.
To learn more about our organization, please visit our website at www.mnhc.org. We offer a full range of benefits which includes the following:
- Medical Insurance – MNHC pays 90-100% based on plan
- Dental and Vision Insurance – free to employee
- Life Insurance – free basic policy plus voluntary option
- Flexible Spending Accounts for health & dependent care expenses
- Commuter benefits for public transportation expenses
- Vacation – 2 weeks (3 weeks after 5 yrs; 4 weeks after 8 yrs)
- 12 Paid Holidays plus your birthday and 12 Sick Days each year
- 40 hours Paid Educational Leave
- 401k Retirement Savings Plan with Company Contribution
Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.
Powered by JazzHR
4DYsxpUpwo
-
Director of Clinical Operations
2 months ago
San Antonio, United States Worldwide Clinical Trials Full timeWho we are Worldwide Clinical Trials (Worldwide), a leading global contract research organization (CRO), works in partnership with biotechnology and pharmaceutical companies to create customized solutions that advance new medications – from discovery to reality. Anchored in our company’s scientific heritage, our dedicated therapeutic focus on...
-
Director of Clinical Operations
3 weeks ago
San Antonio, United States Worldwide Clinical Trials Full timeWho we are Worldwide Clinical Trials (Worldwide), a leading global contract research organization (CRO), works in partnership with biotechnology and pharmaceutical companies to create customized solutions that advance new medications – from discovery to reality. Anchored in our company’s scientific heritage, our dedicated therapeutic focus on...
-
Director of Clinical Operations
3 weeks ago
San Antonio, United States Worldwide Clinical Trials Full timeWho we are Worldwide Clinical Trials (Worldwide), a leading global contract research organization (CRO), works in partnership with biotechnology and pharmaceutical companies to create customized solutions that advance new medications – from discovery to reality. Anchored in our company’s scientific heritage, our dedicated therapeutic focus on...
-
San Antonio, United States Worldwide Clinical Trials Full timeWho we are Worldwide Clinical Trials (Worldwide), a leading global contract research organization (CRO), works in partnership with biotechnology and pharmaceutical companies to create customized solutions that advance new medications – from discovery to reality. Anchored in our company’s scientific heritage, our dedicated therapeutic focus on...
-
San Antonio, United States Worldwide Clinical Trials - USA Full timeWho we are Worldwide Clinical Trials (Worldwide), a leading global contract research organization (CRO), works in partnership with biotechnology and pharmaceutical companies to create customized solutions that advance new medications - from discovery to reality. Anchored in our company’s scientific heritage, our dedicated therapeutic focus on...
-
San Antonio, United States Worldwide Clinical Trials - USA Full timeWho we are Worldwide Clinical Trials (Worldwide), a leading global contract research organization (CRO), works in partnership with biotechnology and pharmaceutical companies to create customized solutions that advance new medications - from discovery to reality. Anchored in our company’s scientific heritage, our dedicated therapeutic focus on...
-
Clinical Director
2 days ago
San Francisco, United States Catholic Charities of San Francisco Full time**ORGANIZATION SUMMARY**: Catholic Charities is one of the largest, oldest, and most comprehensive nonprofit human services organizations in Northern California, annually reaching more than 60,000 vulnerable individuals of all faiths in San Francisco, San Mateo, and Marin Counties. With a staff of approximately 450, reaching peaks of nearly 600 with seasonal...
-
Associate Director
1 month ago
San Francisco, United States EPM Scientific Full timeSalary: $185K-210K Company Summary: A global immunology focused pharmaceutical group with an impressive track record is seeking an Associate Director of Clinical Operations for a hybrid role located in Palo Alto, CA. Their commercial supply of pharmaceutical products generated $83m in revenue in FY2023 (a 24% uptick from the year prior). Since their first...
-
Director/Senior Director, Clinical Operations
3 weeks ago
South San Francisco, California, United States Annexon, Inc. Full timeWork LocationCorporate Headquarters (South San Francisco, CA) Onsite - Hybrid Position SummaryThis position reports into the Vice President of Global Clinical Operations. The Director/Sr. Director will contribute to the development and implementation of clinical studies. Responsibilities include providing leadership to staff and study teams to ensure...
-
Director/Senior Director, Clinical Operations
3 weeks ago
South San Francisco, California, United States Annexon, Inc. Full timeWork LocationCorporate Headquarters (South San Francisco, CA) Onsite - Hybrid Position SummaryThis position reports into the Vice President of Global Clinical Operations. The Director/Sr. Director will contribute to the development and implementation of clinical studies. Responsibilities include providing leadership to staff and study teams to ensure...
-
Associate Director
2 months ago
San Francisco, CA, United States EPM Scientific - Phaidon International Full timeSalary: $185K-210K Company Summary: A global immunology focused pharmaceutical group with an impressive track record is seeking an Associate Director of Clinical Operations for a hybrid role located in Palo Alto, CA. Their commercial supply of pharmaceutical products generated $83m in revenue in FY2023 (a 24% uptick from the year prior). Since their...
-
Director/Senior Director, Clinical Operations
4 weeks ago
South San Francisco, United States Annexon, Inc. Full timeWork Location Corporate Headquarters (South San Francisco, CA) Onsite – Hybrid Position Summary This position reports into the Vice President of Global Clinical Operations. The Director/Sr. Director will contribute to the development and implementation of clinical studies. Responsibilities include providing leadership to staff and study teams to ensure...
-
Director/Senior Director, Clinical Operations
4 weeks ago
San Francisco, CA, United States Third Rock Ventures Full timeThe Director/Senior Director of Clinical Operations is a critical leadership position and is responsible for leading all clinical operations activities within the organization. This individual will be primarily focused on managing and executing domestic and international clinical studies, ensuring rapid enrollment, overseeing exceptional site management, and...
-
Director / Sr. Director, Clinical Operations
4 weeks ago
San Francisco, CA, United States EPM Scientific - Phaidon International Full timeSalary: $210K-250K Company Summary: A global immuno-oncology focused biotech with an impressive track record is seeking a Director or Sr. Director of Clinical Operations for a hybrid (3 days on site) role located in South San Francisco, CA. Since their first clinical trials in 2006, they've had 3 approvals already on the market. Currently, they have...
-
Associate Director
2 months ago
San Francisco, CA, United States EPM Scientific - Phaidon International Full timeSalary: $185K-210K Company Summary: A global immunology focused pharmaceutical group with an impressive track record is seeking an Associate Director of Clinical Operations for a hybrid role located in Palo Alto, CA. Their commercial supply of pharmaceutical products generated $83m in revenue in FY2023 (a 24% uptick from the year prior). Since their...
-
Associate Director, Clinical Operations
2 weeks ago
South San Francisco, United States Alumis Full timeAlumis Inc. is a precision medicines company with the mission to transform the lives of patients with autoimmune diseases. Even with treatment innovations of the last two decades, many patients with immunologic conditions continue to suffer - our goal is to fundamentally change the outcomes for these patients. The Associate Director of Clinical Operations...
-
Associate Director, Clinical Operations
2 months ago
South San Francisco, United States Cytokinetics Full timeThe Associate Director, Clinical Operations will provide leadership and efficient management of Clinical Operations activities to execute clinical trials in a manner that ensures that milestones and study quality targets are met, and costs are kept under control. This position will oversee the activities of the CROs and other third-party vendors in the...
-
Surgery Center Clinical Director
4 weeks ago
San Jose, United States Clinical Management Consultants Full timeAn exciting opportunity with a reputable surgery center in California's Bay Area has just become available for a Surgery Center Director of Nursing! This opening is with an award-winning center that has been serving San Jose and its surrounding commu Clinical Director, Director, Surgery, Clinical, Nurse Manager, Charge RN, Healthcare, Staffing
-
Clinical Director
4 weeks ago
San Francisco, United States Catholic Charities of San Francisco Full timeJob DescriptionJob Description Catholic Charities Boys Home provides residential treatment and mental health services to adjudicated and prejudicated youth ages 12-18, most of whom are transitioning out of a juvenile hall setting. A combination of therapeutic, educational, day treatment, and recreational programs addresses the diverse needs of each child....
-
Clinical Director
3 weeks ago
San Francisco, United States Catholic Charities of San Francisco Full timeJob DescriptionJob Description Catholic Charities Boys Home provides residential treatment and mental health services to adjudicated and prejudicated youth ages 12-18, most of whom are transitioning out of a juvenile hall setting. A combination of therapeutic, educational, day treatment, and recreational programs addresses the diverse needs of each child....
