Current jobs related to Temp Navigation Center Representative - Santa Maria - Community Health Centers of the Central Coast
-
Temp Navigation Center Representative
2 weeks ago
Santa Maria, United States Community Health Centers of the Central Coast Full timeJob Title: Navigation Center Representative Department: Navigation Center Reports To: Navigation Center Supervisor FLSA Status: Non-Exempt Wage Range that the Company Expects to Pay: $18.50 - $20.50 per hour SUMMARY Under the general supervision of the Navigation Center Supervisor, the Navigation Center Representative will work to provide exceptional...
-
Navigation Center Representative
2 days ago
Santa Maria, California, United States Community Health Centers of the Central Coast Full timeJob SummaryWe are seeking a highly skilled and compassionate Navigation Center Representative to join our team at Community Health Centers of the Central Coast. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to patients, responding to high-volume inbound calls, and ensuring seamless scheduling and...
-
Navigation Center Representative
4 months ago
Santa Maria, United States Community Health Centers of the Central Coast Full timeJob DescriptionJob DescriptionJob Title: Navigation Center Representative Department: Navigation CenterReports To: Navigation Center SupervisorFLSA Status: Non-ExemptWage Range that the Company Expects to Pay: $18.50 - $20.50 per hourSUMMARY Under the general supervision of the Navigation Center Supervisor, the Navigation Center Representative will work to...
-
Santa Maria, California, United States Community Health Centers of the Central Coast Full timeJob OverviewPosition Title: Advanced Practice Practitioner for Navigation CenterDepartment: Medical AdministrationReports To: Medical DirectorFLSA Status: ExemptExpected Compensation: $5,736.82 bi-weeklyPosition Summary:The Advanced Practice Practitioner is responsible for overseeing clinical operations within the Navigation Center, reporting directly to the...
-
Navigator
2 days ago
Santa Maria, California, United States Community Health Centers of the Central Coast Full timeJob SummaryWe are seeking a skilled Navigator to join our team at Community Health Centers of the Central Coast. As a key member of our Behavioral Health Integration (BHI) team, you will play a vital role in linking patients with quality and timely healthcare services.Key ResponsibilitiesConduct care coordination activities to support patients in accessing...
-
Patient Navigator
1 month ago
Santa Maria, United States Dignity Health Full timeOverview Marian Regional Medical Center a 191-bed facility located in Santa Maria California is recognized as one of the Top 250 Hospitals in the Nation by Healthgrades and was awarded Best Maternity Care by Newsweek. It ranks among 10% in the nation for safety core measures in cardiac services and has the only comprehensive cancer treatment and resource...
-
Patient Service Representative
2 weeks ago
Santa Maria, California, United States Community Health Centers of the Central Coast Full timeJob Title: Patient Service RepresentativeJob Summary:Community Health Centers of the Central Coast (CHCCC) is seeking a highly skilled and compassionate Patient Service Representative to join our team. As a Patient Service Representative, you will play a vital role in providing exceptional customer service to our patients, ensuring their needs are met, and...
-
Call Center Representative
4 months ago
Santa Maria, United States Cellular Sales Full timeJob DescriptionJob DescriptionOverviewCellular Sales is Growing!Up to $500 sign-on bonus. Details to be discussed in the interview. Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an...
-
Navigator RN
2 days ago
Santa Monica, California, United States Providence Full timeBreast Surgical Oncology Nurse NavigatorWe are seeking a dedicated and compassionate Breast Surgical Oncology Nurse Navigator to join our multidisciplinary team in the Breast Center. As a key member of our team, you will play a crucial role in supporting patients through their breast cancer journey, providing education, resources, and personalized care...
-
Customer Service Representative-Temp
1 month ago
Santa Fe Springs, United States East Los Angeles Doctor Hospital Full timeJob DescriptionJob DescriptionJob Title: Customer Service Representative-TempJob Summary: Responsible for inputting accurate data into excel spreadsheets. Pull data for audits and assist with special projects and or backlogs within the office. Actively and consistently contributes to department operations and communications, behaves in a manner consistent...
-
Navigator RN
5 days ago
Santa Monica, United States Providence Full timeDescription Navigator RN - Breast Center at Saint Johns Health Center in Santa, Monica, CA. this is a full-time, day position that will work 10-hour shift. We are seeking a dedicated and compassionate Breast Surgical Oncology Nurse Navigator to join our multidisciplinary team in the Breast Center. The ideal candidate will play a crucial...
-
Navigator RN
11 hours ago
Santa Monica, United States Providence Full timeDescription Navigator RN - Breast Center at Saint Johns Health Center in Santa, Monica, CA. this is a full-time, day position that will work 10-hour shift. We are seeking a dedicated and compassionate Breast Surgical Oncology Nurse Navigator to join our multidisciplinary team in the Breast Center. The ideal candidate will play a crucial...
-
Navigator RN
2 days ago
Santa Monica, United States Providence Full timeDescription Navigator RN - Breast Center at Saint Johns Health Center in Santa, Monica, CA. this is a full-time, day position that will work 10-hour shift. We are seeking a dedicated and compassionate Breast Surgical Oncology Nurse Navigator to join our multidisciplinary team in the Breast Center. The ideal candidate will play a crucial...
-
Navigator RN
1 week ago
Santa Monica, United States Providence Full timeDescription Navigator RN - Breast Center at Saint Johns Health Center in Santa, Monica, CA. this is a full-time, day position that will work 10-hour shift. Under the general supervision of the Nurse Manager, the RN Navigator coordinates cancer patient care and acts as a patient advocate. This includes monitoring patients through...
-
Navigator RN
2 days ago
Santa Monica, California, United States Providence Full timeAbout the RoleWe are seeking a dedicated and compassionate Breast Surgical Oncology Nurse Navigator to join our multidisciplinary team in the Breast Center. As a key member of our team, you will play a crucial role in supporting patients through their breast cancer journey, providing education, resources, and personalized care coordination from diagnosis to...
-
Clinical Support Nurse, Navigation Center
7 days ago
Santa Barbara, California, United States Cottage Health Full timeJob SummaryWe are seeking a skilled Clinical Support Nurse to join our team at Cottage Health's Navigation Center. As a key member of our clinical staff, you will play a vital role in providing exceptional patient care and support.Key ResponsibilitiesConduct thorough telephone assessments of patients' needs, working under the direction of Cottage Navigation...
-
Navigator RN
1 day ago
Santa Monica, CA, United States Providence Full timeDescription Navigator RN - Breast Center at Saint Johns Health Center in Santa, Monica, CA. this is a full-time, day position that will work 10-hour shift. We are seeking a dedicated and compassionate Breast Surgical Oncology Nurse Navigator to join our multidisciplinary team in the Breast Center. The ideal candidate will play a crucial role in...
-
Call Center Rep
2 weeks ago
Santa Maria, United States Unavailable Full timeOverview Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of...
-
Call Center Rep
3 months ago
Santa Maria, United States Dignity Health Full timeOverview Dignity Health's Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of...
-
Clinical Support Nurse, Navigation Center
4 days ago
Santa Barbara, California, United States Cottage Health Full timeJob SummaryWe are seeking a skilled Clinical Support Nurse to join our Navigation Center team at Cottage Health. As a key member of our team, you will play a vital role in providing exceptional patient care and support.Key ResponsibilitiesConduct thorough telephone assessments of patients' needs, working under the direction of Cottage Navigation Center...
Temp Navigation Center Representative
3 months ago
**Job Title**: Navigation Center Representative
**Department**: Navigation Center
**Reports To**: Navigation Center Supervisor
**FLSA Status**: Non-Exempt
**Wage Range that the Company Expects to Pay**: $21.00 - $22.00 per hour
**SUMMARY**
It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times.
**ESSENTIAL DUTIES AND RESPONSIBILITIES **include the following. Additional duties may be assigned with or without prior notice.
Provides an exceptional level of customer service to all patients and staff using AIDET Standards.
Answers the telephone in a courteous, professional manner, and follow pre-designed scripts when handling patient calls.
Handles high volume of inquiries from patients and internal/external customers, and deal with frequent changes, delay, or unexpected events.
Receives incoming calls responsible for processing/directing them to the appropriate person or department when the Navigation Center is unable to assist the caller.
Schedules, cancels, reschedules, and adheres to scheduling guidelines and frequency limitations.
Provides directions to CHCCC locations to clientele upon request.
Provides information to patients regarding clinical processes and answer questions as needed, including, but not limited to referral process, prescription refills, transportation services, financial programs, and other services.
Performs data entry, pre-registers, updates patient information, demographics, and insurance information.
Ensures patient messages are properly documented in the patients EHR.
Communicates with providers and other health center staff via electronic health record system.
Responsible for contacting providers/professional staff and placing calls at the direction of the professional staff (such as doctor on call).
May assist in completing appointment confirmation calls.
Monitors the queue to ensure calls are answered in a timely appropriate manner.
Executes department goals such as meeting the required number of calls per day.
Completes Process Control Board (PCB) hourly.
Updates Managed Daily Improvement (MDI) Board and Huddle metrics as needed.
Assists in training, mentoring, and orientation of new and existing staff including other health center staff.
Conducts patient outreach as needed or assigned and educates patients on CHCCC services.
Promotes CHCCC Continuous Quality Improvement Program.
Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations.
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics).
Demonstrates knowledge of domestic violence, child and dependent abuse protocols.
Demonstrates culturally sensitivity and competence with patients.
Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation).
**SUPERVISORY RESPONSIBILITIES**
This job has no supervisory responsibilities.
**QUALIFICATIONS**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**EDUCATION and/or EXPERIENCE**
High school diploma or GED equivalent required.
Minimum one year of customer service position preferably in a healthcare setting or completion of a Medical Assistant training program from an accredited school preferred. Must have excellent verbal and written communication skills. Knowledge of medical terminology is desirable.
**LANGUAGE SKILLS**
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization.
Bilingual - ability to read, speak and write in English and another language is desirable.
**MATHEMATICAL SKILLS**
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios, and percent, and to draw and interpret bar graphs.
**REASONING ABILITY**
**COMPUTER SKILLS**
**CERTIFICATES, LICENSES, REGISTRATIONS**
Certificate in Medical Assisting from an accredited school is preferred.
Possession of current, valid and unrestricted California Driver's License (Class C) required.
Current CPR (BLS-C) card preferred.
**OTHER REQUIREMENTS**
Re
