Patient Navigator
3 weeks ago
Overview
Marian Regional Medical Center a 191-bed facility located in Santa Maria California is recognized as one of the Top 250 Hospitals in the Nation by Healthgrades and was awarded Best Maternity Care by Newsweek. It ranks among 10% in the nation for safety core measures in cardiac services and has the only comprehensive cancer treatment and resource program from Los Angeles to San Francisco. Marian’s beautiful mission-style facility houses the latest technology to support excellent physicians and caregivers who deliver compassionate care each and every day. Marian Regional Medical Center is a part of Dignity Health’s Southwest Division and is a member of CommonSpirit Health the largest not-for-profit health care system in the nation boasting an integrated network of top quality hospitals with physicians from the most prestigious medical schools and comprehensive outpatient services - all recognized for quality safety and service. Marians offers Santa Maria Valley residents access to the most advanced technologies an expanded and enhanced Emergency Department Critical Care Unit neonatal intensive care unit and an array of womens services.
Responsibilities
The patient navigator has a unique role in patient care. As a patient advocate, this individual will build working relationships, solve problems, direct patients to resources both within the organization and externally in the community as well as support patients as they learn to self-navigate the health care system. The primary activity of the Patient Navigator is to call patients following their visit or hospitalization to discuss the experience, support the patient through the use of community resources and acquire a primary care provider, as well as a specialist where indicated (e.g. Orthopedist for fractures).
Qualifications
At least 3 years in hospital or health care setting with accountability for working with patients in nursing and/or case management/care coordination
Ability to listen attentively with empathy and capture essential information for continuity of care.
Ability to work collaboratively with all care professionals including physicians, nursing, and external community agencies and post-acute care facilities
Ability to complete required data entry in a timely manner.
Spanish interpretation (preferred)
Pay Range
$27.77 - $40.27 /hour
We are an equal opportunity/affirmative action employer.
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