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Sales Support Specialist

3 months ago

Anaheim, United States Penhall Company Full time

**Penhall needs to hire multiple experienced Sales Support Representative in Anaheim, CA. Are you motivated to be part of a progressive company? Then this is the job for you. See below for more details about the opening**:
**Job Title**: Sales Support Representative

**Salary**: $24.00 - $28.85 depending on experience

**Shift**: 7:30am - 4:30pm or 8:00am - 5:00pm (ONSITE ROLE)

**Location**: Anaheim, CA

**SALES SUPPORT SPECIALIST - JOB DESCRIPTION**:
Sales Support Specialists assist the Sales Team in data entry processes to create more time for sales teammates to focus on sale-centric duties. Sales Support Specialists will support a regional group of teammates including multiple Outside Sales Representatives, Estimators, and Sales Managers.

**RESPONSIBILITES**:
1. Data entry into CRM software programs to log and update:

- Company profiles
- Contact profiles
- Sales Opportunities
- Events & Activities

2. Initiate outbound phone calls to customer offices to:

- Enroll Penhall Company into customer bid lists.
- Source information about target job titles.
- Schedule Lunch & Learn presentations for sales team.
- Discover payment issues for outstanding items listed on AR reports

3. Complete prequalification forms to register/qualify Penhall Company as a contractor or supplier to receive Requests for Bid.

4. Initiate outreach efforts to help sales team qualify potential leads and to schedule appointments with customers on behalf of the sales representative.

5. Use Takeoff & Estimating software to read construction drawings and vet bid opportunities that will be assigned to Outside Sales Representatives.

6. Assist Outside Sales representatives in completing Penhall forms & processes to:

- Creating new customer accounts.
- Upload documents into Contract Works
- Generate Proposal Templates using the CRM.
- Generate Dispatch Tickets using the CRM.
- Gathering field ticket details.

7. Help OSR maximize daily sales call route efficiency.

8. Generate reports on sales Key Performance Indicators.

9. Identify potential bid opportunities using online bid management software.

10. Communicate with Outside Sales Representatives, Regional Sales Managers, and Branch Managers to identify growth opportunities in expanding services and across geographies.

11. Use Takeoff & Estimating software to complete takeoffs for bid opportunities.

12. Estimate opportunities and prepare proposals for review by Branch Managers.

**EDUCATION & EXPERIENCE**:

- Degree is preferred (although additional industry experience may be considered in Lieu of degree).
- 1 - 2 years work experience (preferably in construction / industrial services).

**JOB REQUIREMENTS & QUALIFICATIONS**:

- Excellent computer skills.
- Excellent verbal and written communication skills.
- Must have the capability to operate Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Must be organized with good time management skills, self-starter.
- Strong customer service skills.
- Must perform work accurately and with a sense of urgency and integrity.
- ConstructConnect experience will be given significant consideration throughout the interview evaluation process.
- Excellent math skills will be given significant consideration throughout the interview evaluation process.
- The ability to read construction drawings will be given significant consideration throughout the interview evaluation process.
- The ability to complete quantity takeoffs will be given significant consideration throughout the interview evaluation process.
- Standard drug screens, driving record & background checks will be performed.

Pay: $24.00 - $28.00 per hour

**Benefits**:

- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Application Question(s):

- Are you comfortable on being on the phone to communicate with internal team members and external clients?
- Are you ok in working Monday - Friday in office?
- Are you comfortable in being in a construction environment?

**Experience**:

- Sales Support: 1 year (required)
- CRM software: 1 year (required)
- Client Data Management: 1 year (required)

Work Location: In person