Entry Level HR: Swing/graveyard HR Call Center

2 weeks ago


Commerce, United States Commerce Casino Full time

Commerce Casino is the world’s largest card casino offering more than 200 tables. Established in 1983, the casino values its staff of over 2,500 employees and is proud to be known as “Where the World Comes to Play.” Commerce Casino offers a comprehensive benefits package to include medical, dental, vision, life, flexible spending accounts, 401(k), vacation time, and much more
- **Must be available for the swing and graveyard shifts**_

**PRIMARY JOB FUNCTIONS**
- Answers all attendance-related phone calls from company employees and documents employee attendance records in the company’s attendance tracking program.
- Conducts and documents the interactive process with employees calling out or leaving work early for reasons protected under state and federal law (FMLA, PDL, Kin Care, etc.).
- Provides attendance information and records to department supervisors and managers as needed.
- Conducts attendance related investigations and facilitates disciplinary outcomes in consultation with the Lead Human Resources Call Center Associate and Attendance Administration Supervisor.
- Provides front desk support for the Human Resources department, including greeting visitors to the office, answering telephones, and providing answers to basic questions regarding company policies and procedures.
- Scans and maintains all employee documents in the electronic file database.
- Organizes employee file and assembles documentation for employee and/or legal file requests.
- Cross-trains with HR Coordinators in the Leave of Absence Department and administers all types of protected leave of absences.
- Assists with other duties and projects as assigned.
- Attendance, punctuality, overtime when assigned, and the ability to work alone on the aforementioned tasks throughout shift are an essential job function of this position.
- The duties listed are not set forth for the purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a position title or those to be assigned and performed temporarily outside of an employee’s normal line of work._

**QUALIFICATIONS**
- Bachelor’s degree in business, human resources, or equivalent combination of education and experience required.
- Proficient in Microsoft Office: Outlook, Word, and Excel.
- General understanding of benefits, employee leave of absence and general HR functions.
- Ability to handle sensitive and confidential documentation.

Must possess an ability to work with mínimal supervision and make educated ethical decisions as necessary. Must be able to resolve conflicts and have effective communication skills with all levels of employees and be able to work effectively and collaboratively in a team environment. Must demonstrate an ability to work independently, prepare detailed professional correspondence, memoranda, policies, procedures as well as regulations related to the employee’s duties. A general knowledge of the Windows based computer operating systems is also required.

**SCHEDULED HOURS**

Commerce Casino operates 24 hours, 7 days a week. Schedules may vary depending on business needs.

Pay: $20.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance

Application Question(s):

- Since we are a casino, you must be at least 21 years old. Do you meet this criteria? (Yes or No)
- Since we are a casino part of the process is you must be able to pass a Physical/Drug Screening/Criminal Background Check. Are you ok with this? (Yes or No)
- Years of Administrative Assistant Experience?

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Ability to Relocate:

- Commerce, CA 90040: Relocate before starting work (required)

Work Location: In person



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