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Sales Specialist
4 months ago
**Company Description** ABOUT LGC STANDARDS**:
The Sales Specialist will provide first line technical sales support to the Reference Materials and Analytical Standards product lines. The role will interact with the Sales Manager, Account Managers, and pooled quoting specialists to achieve annual sales targets.
The individual will respond in a professional manner to sales inquiries received on the product portfolio, offering improved expert engagement with customers. They will make use of enhanced opportunities for upselling and driving the sales of LGC’s manufactured products. They will provide the highest level of engagement and customer experience on incoming and outgoing inquiries from customers, ensuring response times are met as agreed to in Salesforce/Service Cloud.
**What you’ll do**
- Own all transactional accounts in an assigned geography and represent the entire LGC Standards product portfolio to new and existing customers across all end-markets (Pharma, Biotech, Environmental, etc.)
- Identify and close new prospect opportunities generated from a combination of prospecting and qualification from marketing-provided and self-generated leads
- Identify the best resources for lead follow-up from new leads that may be generated from Salesforce via PARDOT or from marketing
- Lead collaboration and coordination of LGC Standard’s sales resources (specialists, customer service, etc.) at transactional accounts to drive impactful customer experience
- Use LGC’s sales tools and virtual capabilities to prospect, nurture and close opportunities, and conduct ongoing territory planning
- Achieve quota set for a given geography, leveraging stakeholders as needed to deliver sales from new and existing customers
- Work closely with marketing to launch new products; work closely with the core end-market team to identify competitor activity and trends.
- Work closely with the account manager to manage and maintain service levels to key customers in their territories
- Be responsible for the daily management of service cloud case inquires, ensuring tasks are dealt with and escalated to ensure proper response times
- Promote the Webshop to all customers while also advocating for LGC manufactured products in 3rd party quotation requests
**Qualifications**
- Scientific background and formal qualification in any applicable sector: Pharmaceutical, Life Science/Biotech, Environmental/Food/Life sciences, Industrial sciences, chemistry, etc.
- 2+ years of laboratory experience in chemistry
- Experience using relevant systems and tools: CRM, ERP (IFS), Microsoft Office suite, supply chain process management tools
- Ability to work under pressure to meet deadlines
- Ability to relate to all levels of the business
- Customer focused
- Exceptional communication skills in English with additional languages a plus
The typical pay range for this role is:
Min $75,000 / Yearly
Max $102,000 /Yearly
This range represents the low and high end of the anticipated salary range for the California -based position including variable pay. The actual base salary will depend on several factors such as: experience, skills, and location.
**Additional Information** ABOUT LGC**:
**OUR VALUES**
- ** PASSION**:
- ** CURIOSITY**:
- ** INTEGRITY**:
- ** BRILLIANCE**:
- ** RESPECT**
**EQUAL OPPORTUNITIES**
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
**#scienceforasaferworld
