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Coordinator Regional Training

3 months ago

Phoenix, United States Frontier Airlines Management Inc. Full time

**Why Work for Frontier Airlines?**

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need - saving them money along the way.

**What We Stand For**

Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right’ promise means delivering not only affordable prices, but making travel **friendly** and easy for our customers. To do this, we put a great deal of **care** into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be **pioneers** - we’re not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves **down-to-earth** in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

**Work Perks**

At Frontier, we like to think we’re creating something very special for our team members. Work is why we’re here, but the perks are nice too:

- Flight benefits for you and your family to fly on Frontier Airlines
- Buddy passes for your friends so they can experience what makes us so great
- Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages
- Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors
- Enjoy a ‘Dress for your Day’ business casual environment
- Flexible work schedules that support work/life balance
- Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
- We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship

**Who We Are**

Frontier Airlines is committed to offering ‘Low Fares Done Right’ to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals pride themselves in delivering the company’s signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration’s 2018 Diamond Award for maintenance excellence and was recently named the industry’s most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.

**What Will You Be Doing?**

The Regional Training & Compliance Coordinator, Airport Customer Service (ACS) is responsible for monitoring and driving improved compliance with regulatory requirements, company policies and procedures, required training and enhancing the customer experience.

**Essential Functions**
- Provide support and guidance to station leadership for maintaining accurate training and compliance records.
- Perform station audits to ensure compliance with Federal Aviation Regulations (FARs), government regulations (DOT, NTSB), and company policies, procedures, and processes.
- Communicate regularly with station leadership on compliance concerns or opportunities.
- Provide training and guidance to employees while conducting audits
- Share audit results with applicable directors and managers
- Complete post-audit analytical reports.
- Identify potential compliance risks and develop mitigation strategies.
- Support new station openings and conversions.

**Other Functions**
- Support Airport Customer Service initiatives

**Qualifications**
- Bachelor’s degree or equivalent experience.
- Previous airline experience required.
- At least 2 years of corporate training, auditing, or equivalent analytical experience required.
- Strong analytical and problem-solving skills.
- Experience with Navitaire, Net Tracer, DocuNet, Schoox or similar platforms.
- Excellent attention to detail for reporting and analysis
- Ability to work collaboratively with other departments, partners, and staff.

**Knowledge, Skills and Abilities**
- Strong oral, written and presentation communication skills.
- Excellent analytical and quantitative skills.
- High degree of accuracy and attention to detail
- Ability to determine assignment prioritization.
- Able to efficiently summarize analytic approaches and present insights and actions to management
- Extensive knowledge o