Client Service Coordinator

4 weeks ago


Houston, United States Banfield, The Pet Hospital Full time

Passionate Customer Service Professional Needed. Must Love Pets.

Banfield Pet Hospital - Eldridge

**Job Description**:
Client Service Coordinator needed for Banfield Pet Hospital in Eldridge

SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

ESSENTIAL RESPONSIBILITIES AND TASKS
- Live and exemplify the Five Principles of Mars, Inc. within self and team.
- Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
- Strategize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
- Provide professional, efficient and, exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
- Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
- Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
- Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
- Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
- Conduct administrative functions as necessary.
- Other job duties as assigned.

SPECIAL WORKING CONDITIONS
- Ability to work at a computer for long periods of time.
- Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
- Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
- Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.

EXPERIENCE, EDUCATION AND/OR TRAINING
- High School Diploma or equivalent preferred.
- Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
- One year related experience required with customer service preferred.
- Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.



  • Houston, United States H-Town Veterinary Specialists Full time

    Job DescriptionJob DescriptionJob Duties Client Service RepresentativeOur expectation is for a client Service representative is to be the joyful face of the Bark City Veterinary SpecialistsEnthusiasm is the key to this positionDeep desire to coordinate and achieve Client satisfactionDesire to maintain smooth communication between client and clinician for...


  • Houston, United States Banfield Pet Hospital Full time

    SUMMARY OF JOB PURPOSE AND FUNCTION Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...


  • Houston, United States TCE Houston Full time

    At Third Coast Events, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their determined efforts in providing our clients with excellent customer service has overall improved the quality of our client...


  • Houston, Texas, United States Saunders Staffing Agency Full time

    The Client Service Specialist provides administrative client services to both internal and external clients. In this capacity, the Client Service Specialist will: Maintain a consistent physical presence required to facilitate an interactive and collaborative environment ensuring that assignments, cross-training, and peer-level support are optimized to...


  • Houston, United States Medical Pathology Associates Full time

    Job DescriptionJob DescriptionThe Client Service Representative is responsible for establishing solid, trusted relationships with an assigned customer base of medical practices/clinics and surgery centers. This position drives the coordination of activities between various Pathology/Laboratory teams/functions to ensure client requests and issues are handled...


  • Houston, United States Nursing Solutions Full time

    Angels of Care is looking for professional, energetic personalities with a passion for serving others to complete our client care team as a Client Care Coordinator (CCC). As the voice of Angels of Care, the CCC acts as the main point of contact for our medically fragile client's families. Duties include but are not limited to: receiving incoming calls and...


  • Houston, United States Angels of Care Pediatric Home Health Full time

    Description Angels of Care is looking for professional, energetic personalities with a passion for serving others to complete our client care team as a Client Care Coordinator (CCC). As the voice of Angels of Care, the CCC acts as the main point of contact for our medically fragile client's families. Duties include but are not limited to: receiving incoming...

  • Service Coordinator

    1 week ago


    Houston, United States Rotork Full time

    Company DescriptionJob DescriptionReporting to the Service Supervisor, is responsible for the effective coordination of Service Technician scheduling and administration.In this role you will be responsible for understanding the needs of the client, preparing accurate and timely quotations, and coordinating the delivery of parts and services to meet the...

  • Service Coordinator

    2 weeks ago


    Houston, United States Rotork Full time

    Job DescriptionReporting to the Service Supervisor, is responsible for the effective coordination of Service Technician scheduling and administration.In this role you will be responsible for understanding the needs of the client, preparing accurate and timely quotations, and coordinating the delivery of parts and services to meet the client expectations. You...

  • Service Coordinator

    5 days ago


    Houston, United States Rotork Full time

    Job DescriptionReporting to the Service Supervisor, is responsible for the effective coordination of Service Technician scheduling and administration.In this role you will be responsible for understanding the needs of the client, preparing accurate and timely quotations, and coordinating the delivery of parts and services to meet the client expectations. You...


  • Houston, United States The Judson Group Full time

    Client Service Associate – Relationship Manager | Dallas, Texas Reference Number: HRJ6911 Location: Dallas, Texas Judson Group has partnered with a successful RIA in the search for a Client Service Associate – Relationship Manager that provides administrative and operational support to one or more Advisors of the firm. The Relationship Manager assists...


  • Houston, United States Healix, LLC. Full time

    Job DescriptionJob DescriptionHealix Infusion Therapy is seeking a Client Services Account Manager to join our team of business professionals managing client relationships and infusion center operations nationwide!Healix values business professionals who possess a strong work ethic, ability to engage with and foster positive relationships with our clients,...


  • Houston, United States The Reserves Network Inc Full time

    Job DescriptionJob DescriptionClient Services ReceptionistPay Rate: $17 - $20.00 an hourLocation: Houston, TX 77011Hours: Monday – Friday, 8:00 am - 5:00 pm A trusted and established non-profit organization is partnering with The Reserves Network in seeking a Client Services Receptionist to join their team! This role will serve as an advocate and liaison...

  • Service Coordinator

    4 days ago


    Houston, United States Vdb Executive Search Llc Full time

    We are looking for a Service Coordinator in Houston, TX for our client: a rapidly expanding Dutch-based company that leads the industry in supplying 3D CNC pipe cutting machines and robot profile cutting lines. Their innovative solutions empower their customers to revolutionize their steel pipe, beam, tube, and profile preparations, eliminating the need for...


  • Houston, United States VCA Animal Hospitals, Inc. Full time

    Client Service Representative. We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very serio Client Service, Service, Animal Care, Retail, Client, Animal


  • Houston, United States Kelly Science, Engineering, Technology & Telecom Full time

    Kelly is seeking an experienced Purchasing/Procurement Client Services Representative to join a long-term, leading team in Houston, Texas! Under the functional direction of the Global Capital Purchasing Leader and direct coaching by the Project Procurement Coordinators (PPC), the Client Services Representative (CSR) serves as direct interface between the...


  • Houston, United States Kelly Science, Engineering, Technology & Telecom Full time

    Kelly is seeking an experienced Purchasing/Procurement Client Services Representative to join a long-term, leading team in Houston, Texas! Under the functional direction of the Global Capital Purchasing Leader and direct coaching by the Project Procurement Coordinators (PPC), the Client Services Representative (CSR) serves as direct interface between the...


  • Houston, United States Kelly Science, Engineering, Technology & Telecom Full time

    Kelly is seeking an experienced Purchasing/Procurement Client Services Representative to join a long-term, leading team in Houston, Texas! Under the functional direction of the Global Capital Purchasing Leader and direct coaching by the Project Procurement Coordinators (PPC), the Client Services Representative (CSR) serves as direct interface between the...

  • Service Coordinator

    4 weeks ago


    Houston, United States VDB Executive Search, LLC Full time

    We are looking for a Service Coordinator in Houston, TX for our client: a rapidly expanding Dutch-based company that leads the industry in supplying 3D CNC pipe cutting machines and robot profile cutting lines. Their innovative solutions empower their customers to revolutionize their steel pipe, beam, tube, and profile preparations, eliminating the need for...


  • Houston, United States PNC Financial Services Group Full time

    Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute...