Client Services Representative

3 weeks ago

Houston, United States Kelly Science, Engineering, Technology & Telecom Full time

Kelly is seeking an experienced Purchasing/Procurement Client Services Representative to join a long-term, leading team in Houston, Texas Under the functional direction of the Global Capital Purchasing Leader and direct coaching by the Project Procurement Coordinators (PPC), the Client Services Representative (CSR) serves as direct interface between the Global Capital Purchasing (GCP) organization (procurement planning, sourcing and expediting activities) and supports Stakeholders and partners on procurement work processes and transactional systems for capital project purchasing, planning and execution.


THE ROLE SUPPORTS THE FOLLOWING TRANSACTION TYPES:

• Process Material Specification Transmittal (MST) Packages

• Request for Quotes

• Spot Purchase Orders

• Addendums

• Finalization of all transactions


PRIMARY RESPONSIBILITIES:

Workload Efficiency and Quality Management for MST's and/or Transactions

• Adhere to the agreed cycle times between Engineering Solutions (ES) and GCP.

• Monitor quality of documents submitted by ES and provide work process guidance.

• Ensure documents submitted to internal partners, stakeholders, and suppliers comply with GCP quality standards.

• Understand Delegation of Authority for Spend and Commit including override approval process.

• Identify, analyze and resolve supply and transactional procurement issues (purchasing and payables). Involve other purchasing team roles if required.

• Contribute to work process improvements.

Functional Mailboxes and MST Package Processing

• Monitor functional mailboxes for new incoming MST’s.

• Enter MST/Purchase Order information into tracking database.

Inquiry and Bids

• Prepare bid lists and create inquiries for capital equipment and materials.

• Ensure material requisition (MST package) and competitive bid process is followed for each requisition as called for in the project supply plan.

Purchase Order Write-ups & Finalizations

• Enter Purchase Order into purchasing system.

• Update existing orders with addenda.

• Input and distribute purchase orders and addenda in accordance with project instructions.

• Set up purchase orders in the Progress Billing Management System.

Training & Expertise

• Provide training for eMST process, purchase order/addendum input processing.

• Guide and assist internal partners. Be the knowledgeable focal point for supplier and internal partner transactional procurement issues.

• In accordance with job experience, the CSR may be called upon to train, guide and coach other CSR's.


REQUIREMENTS:

• At least 3-5 years of relevant experience.

• HS Diploma or equivalent required, Associate degree or higher preferred

• 5+ years of experience with SAP required

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