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Building Automation Service Specialist

4 months ago

Grand Rapids, United States Control Logic of Michigan Full time

**Building Automation Service Specialist**
**- Exciting Opportunity for HVAC Professionals -**

**About This Role**

Join our dynamic team as a Building Automation Service Specialist, where you'll play a pivotal role in performing diagnostics, preventive maintenance, repairs, installations, and commissioning of cutting-edge building automation control systems. Under moderate supervision, you will have the opportunity to showcase your HVAC expertise and leadership skills while ensuring high customer satisfaction levels.

**Key Responsibilities**
- Adhere to Control Logic and customer safety standards, promoting a culture of workplace safety awareness.
- Engage regularly with customers to guarantee outstanding levels of satisfaction, actively identifying opportunities for system enhancements, upgrades, and repairs.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Conduct system maintenance following established service practices, including controllers, servers, workstations, and field hardware.
- Collaborate with the customer's HVAC mechanical service provider for equipment diagnostics when needed.
- Continuously improve technical proficiency through self-study, certifications, and staying updated on the latest industry products and strategies.
- Troubleshoot HVAC control systems, providing solutions and leading others in problem resolution.
- Complete all job-required documentation on time, ensuring compliance with company policies.
- Ability to climb ladders or use other lift equipment in excess of 8 feet above grade and capable of lifting items up to 50 lbs.
- Participation in on-call schedule for one week every two months.

**Required Qualifications**
- High School Diploma or GED
- 2+ years of experience in either building automation controls, HVAC service, technical school, or electrical troubleshooting and wiring.
- Experience with Microsoft Suite.
- Valid and current driver's license, insurable by the company's insurance carrier.
- Ability to work independently, manage time effectively, and communicate proficiently with customers.
- Successful completion of background check and drug screening.

**Preferred Qualifications**
- Associate degree, bachelor’s degree, or technical school in HVAC.
- Experience interacting with a diverse set of challenges, showcasing proficiency in multiple areas of expertise.
- Field experience and understanding of DDC Building Automation Systems, and integration experience (BACnet, Modbus, Lon). Automated Logic software and hardware experience a plus.
- Proficiency in creating, downloading, and troubleshooting complex HVAC system logic using WebCTRL and associated software.
- Knowledge of TCP/IP networks, and troubleshooting.
- Ability to read and understand architectural, mechanical, and electrical blueprints.
- Background in HVAC mechanical equipment operation and control sequences.

**Why Join Us**
- Competitive compensation and benefits package.
- Opportunities for professional development and certifications.
- Collaborative and innovative work environment.
- Recognition for your contributions and achievements.
- Competitive compensation

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Comfort Systems USA, Inc. and all subsidiaries, is an equal opportunity employer in all aspects of employment and prohibits discrimination and harassment of any type to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance

Schedule:

- 8 hour shift
- Day shift

Work Location: In person