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Program Data Coordinator

3 months ago


La Plata, United States College of Southern Maryland Full time

**Position Summary**:
Located 45 minutes from the Nation’s Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) is a two-time Aspen Award-winning institution (top 15% of Community Colleges) with academic programs in over 100 disciplines. CSM is among America’s top 100 producers of Minority Associate Degrees in twenty categories, according to _Diverse Issues in Higher Education. CSM offers excellent health insurance benefits; State Retirement Pension plan; wellness programs; Code Green early closure Fridays in the summer; college closure for spring break and several major holidays, including the week between Christmas and New Year; and for several days in March for Spring Break. We are an innovative institution committed to student success and well known for our flexibility to meet student and community needs._

The Program Data Coordinator is responsible for management and analysis of Continuing Education and Workforce Development data and operational processes, including student registration, schedule development, and course data. Manages the database system and regulatory reporting to the state which includes data collection, analyses, report generation and submittal. Focuses on creating, designing, and implementing systems to save time, money, material, and staff power. The position interfaces with other departments of the college to evaluate and implement college wide data system.

Reports to: Executive Director, Instructional Services (CWD)

**This position is open until filled. The College of Southern Maryland is an Equal Opportunity Employer.**

**Specific Duties and Responsibilities**:

- Promote and assure an environment that is welcoming and conducive for students.
- Represents the division on college-wide committees related to data systems and related processes.
- Responsible for verifying data integrity and ensuring accuracy related to continuing education course management including course history, CEUs, and the course record database.
- Coordinates section entry and reviews reports to confirm the assignment of appropriate account receivable coding, location, CEUs, hours, billing and A/R types, instructional method, etc. To ensure sections were entered correctly.
- Responsible for curriculum management in Colleague as submitted by Program Coordinators. Resolves problems and issues related to technical systems and program support systems.
- Performs testing of the Colleague non-credit processes. Tests and verifies Continuing Education registration system to ensure that all registration workflows are working and syncing to Colleague properly with each patch.
- Maintain a procedural desk manual as a step-by-step guide for processes related to position.
- Manages the operational requirements for the delivery of courses and serves as the point of contact for program coordinators and student related issues. Reviews existing policies and initiates process changes to improve efficiency and effectiveness.
- Coordinate the continuing education schedule of classes to ensure data is accurately entered and pulled for marketing to import.
- Develop, maintain, and monitor the continuing education production schedule. Administer the continuing education schedule proofing process to ensure quality and adherence to timelines established in the production schedule.
- Oversee and manage the MHEC biennial review, CC10 approval and CC3 state-reporting process for all continuing education courses.
- Responsible for the management of the monthly CC10 submission process by proofing all CC10’s according to MHEC guidelines, using current inventory and Colleague and CROA reports to identify missing CC10’s, submitting new CC10’s for signature by the VP or their designated authority and submitting to MHEC.
- Maintain electronic file of all CC10’s submitted/pending and determine how best to make the information readily available for staff use.
- Review MHEC UP10 report and inventory for accuracy and addition of approved CC10’s, maintain files/records for each fiscal year, download the current electronic MHEC inventory into ImageNow/Perceptive Content for staff utilization when needed.
- Review and follow-up on the MHEC Biennial Review for inactive courses that may need CC10’s for resubmittal to include setting deadlines and timetables and assigning data entry tasks as needed.
- Prepare the CC3; primary funding document signed by CSM president annually which may include proofing section data against MHEC inventory, running specialized proofing reports, following up with units for corrections to data, and transferring the final CC3 data into an Excel spreadsheet. Also run the File Transfer process and the MHEC preliminary edit of CC3
- Acts as CSM Administrator of the MHEC Continuing Education Portal.
- Establish, publish, and train staff on standards of excellence for continuing education course descriptions. Review course descriptions to ensure compliance w