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Guest Service Host

4 months ago

Prospect Heights, United States Play Spin Win Brands Full time

With over 85 locations, **Stella's Place **is one of Chicagolands' Premier Destinations for Slots and Video Poker. Our three brands, Dotty's, Stella's Place and Shelby's, are neighborhood gathering places for adults to enjoy a light meal and video gaming in the comfort of a welcoming and friendly environment.

The **_Guest Service Host_** **position is for someone who can work independently and loves meeting new people. This person should take pride in customer service and making every guest experience special and unique.

**_ Job Summary:_**
- Provide excellent customer service to bring the excitement and thrill of winning to every guest. This would include: greeting and welcoming guests, providing personalized customer service, preparing and serving food & beverages.
- Working independently to effectively maintain the operations of the store during each shift while maintaining the highest standards of cleanliness throughout all areas of the location.
- Engage and aid in guest participation of monthly promotions by encouraging guest to join in on the excitement.
- Ensure cleanliness throughout location, including kitchen, gaming areas, and restroom.

**_ Job Requirements:_**
- Maintain a positive work environment for employees and guests.
- Maintain regular and consistent attendance and punctuality.
- Accurately count and handle money.
- Complete required training including Basset and SafeServe.
- Perform other duties as requested by management.
- Must be 21 years of age.

**_ Skills and Experience:_**
- Previous experience is preferred but not required.
- Able to use a touch-sensitive POS System.
- Strong interpersonal skills.
- Able to lift a minimum of 10 lbs.