Director, Employee Relations

2 weeks ago

Boston, United States Fidelity Investments Full time

**At Fidelity, we know our greatest asset is our associates. By using your expertise in human resources, mentorship, and issue resolution, you will have an opportunity to interact and support our managers and associates daily.

The Director of Employee Relations is responsible for diagnosing, resolving, and investigating highly sensitive and complex employee relations issues (e.g., sexual harassment or other discrimination claims, threats of violence, mental health concerns, hostile work environment) from across the firm as identified from partnership with business unit HR colleagues, Employee 1-800 number and MyHR portal. Working with HR business partners including Legal and Security, you will lead efforts investigating and addressing issues as needed.

**The Expertise and Skills You Bring**:

- Bachelor’s Degree preferred
- 10 plus years’ experience in HR with 5 years Employee Relations preferred and/or equivalent experience as a manager of people
- Employee Relations expertise with a strong background in investigations, with an emphasis on investigations of workplace complaints preferred.
- Experience with employment law principals.
- Experience in handling difficult, complex, and highly sensitive employee relations issues and providing guiding and mentorship to associates and managers
- Skill in providing consultative expertise on employee relations matters, with a focus on complex/ high-risk situations, some involving a mental health component
- Excellent time management, planning and organizational skills, with the ability to manage and prioritize multiple tasks and competing deadlines
- Excellent interpersonal skills including active listening, verbal and nonverbal communication, social awareness, empathy, and accountability
- Ability to work effectively as a valuable partner and trusted advisor to all levels of associates and management
- Ability to exercise sound judgement and make independent decisions and recommendations on difficult and sensitive matters in a thorough and expeditious manner
- Ability to treat each issue with discretion, integrity, and confidentiality
- Strong aptitude to identify trends and develop proposed solutions

**The **Value** You Deliver**:

- Handling all complex employee relations cases from across the company which includes detailing and managing case notes for legal and archiving purposes
- Conduct detailed investigations of concerns and appropriately engage and advise management, leadership, and HR partners
- Identifying and recognizing trends, raising issues with appropriate partners including recommendations and solutions for addressing concerns
- Maintaining and developing relationships with HR, Legal, Security, Corporate Real Estate, and Business Contingency

**The Team**:
As part of Fidelity’s HR team, you will find opportunities to develop and grow your career. Working as a Director in Employee Relations, you will make significant contributions to established goals in each of our key businesses.

**Certifications**:
**Company Overview**

Fidelity Investments is a privately held company with a mission _to strengthen the financial well-being of our clients._ We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

**Join Us**

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

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