Alumni Relations Manager

2 weeks ago

Boston, Massachusetts, United States Penn Mutual Life Insurance Full time

All Applicants: Please submit a cover letter with your resume.

WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States, Europe and Asia. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice.

What You Will Be Doing

WilmerHale, one of the world's leading law firms, is seeking to hire an Alumni Relations Manager.

As a member of the Clients Development team, the Alumni Relations Manager will develop, launch, lead, monitor and report on programs, events and initiatives designed to promote a consistent and meaningful dialogue with and among the firm's alumni community. The Manager will work in close collaboration with the Chief Client Development Officer and the Director of Public Relations and Communications as well as seamlessly with colleagues throughout the Client Development Department. The position will work across various firm internal departments such as Legal Personnel, Practice Management, Human Resources, IS, and Finance.

The ideal candidate will bring exceptional organizational, writing, and communication and presentation skills and a blend of project leadership, business analysis, executive communication, and process management. This is an exciting opportunity to be directly involved in business development planning.

The position will assist with proactively supporting client service by actively participating in the firm's Service Excellence initiative. Ensures that staff members are providing quality service to internal members/departments of the firm as well as external clients and vendors by displaying professionalism via electronic and print correspondence, over the telephone and in-person and by encouraging an atmosphere that rewards a "can do" attitude.

About this Role

Work closely with Business Development team to develop a strategy and cadence around various alumni-facing activities to generate awareness, create networking opportunities, grow the firm's alumni footprint, and identify and assist in developing business development opportunities.
Maintain list of key alumni to target for high-touch outreach and on-going connections with key partners. Work with partners to "cover" various groups of alumni so that they are engaging with their groups on a regular consistent basis.
Support all aspects of an alumni business development plan and manage alumni initiatives throughout the firm: job placement program, job board, newsletter, CLE presentations, social media postings, alumni data management, and relevant alumni events.
Produce high-quality content that engages clients and builds alumni brand recognition internally and externally; work closely with the VisCom team to oversee the design, content development, and production of all related materials including alumni newsletter, messaging from the MP, alumni spotlights, WH Alumni Network, internal communications, and team presentations.
Serve as lead resource for the WH Alumni Network portal including posting of content, activating alumni users, compiling metrics and analytics.
Manage the coordination of alumni and firm events relating to the firm's alumni program and related business development opportunities.
Develop a plan and coordinate monthly, quarterly and yearly events, office activities, and external community gatherings that align with the alumni program.
Assist in developing and executing signature programs of the firm's alumni program.
Provide data analytics on alumni engagement and the performance of alumni engagement initiatives.
Create and maintain tracking and reporting tools as necessary (e.g., spreadsheets, databases, and reports).
Engage with various stakeholders to oversee special firm projects, events, and activities.
Serve as an ambassador of the WilmerHale alumni program to our internal and external constituents.

Required Skills
What You Will Bring
Demonstrated ability to lead a team.
Ability to handle sensitive and confidential matters with discretion.
Proven ability to identify and create proactive media opportunities.
Strong interpersonal skills and professionalism. Willingness to work on other marketing projects, as needed.
Excellent oral and written communication skills.
Precise attention to detail, with extraordinary organizational skills and the ability to work effectively under multiple supervisors.
Excellent business writing skills, including knowledge of business English, vocabulary, punctuation, grammar, and spelling.
Working knowledge of work practices, policies, and procedures as they relate to function and operations.
Flexibility and ability to travel to other firm locations when necessary.

Required Experience
Education
BA/BS required

Experience
7 – 10 years in communications or alumni relations required
Legal industry experience strongly preferred

For additional information about our benefits, please click here.

This job description is intended to describe the general nature and level of the work being performed by employees in the position. It is not intended to be a complete list of all responsibilities, duties, and skills for positions. The firm reserves the right at all times, in its sole discretion, to add or subtract duties and responsibilities, as it deems necessary.

WilmerHale is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.

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Qualifications:
What You Will Bring

Demonstrated ability to lead a team.
Ability to handle sensitive and confidential matters with discretion.
Proven ability to identify and create proactive media opportunities.
Strong interpersonal skills and professionalism. Willingness to work on other marketing projects, as needed.
Excellent oral and written communication skills.
Precise attention to detail, with extraordinary organizational skills and the ability to work effectively under multiple supervisors.
Excellent business writing skills, including knowledge of business English, vocabulary, punctuation, grammar, and spelling.
Working knowledge of work practices, policies, and procedures as they relate to function and operations.
Flexibility and ability to travel to other firm locations when necessary.

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