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Document Controller

3 months ago

Providence, United States CVS Health Full time

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Our Customer Success and Growth Organization is at the heart of our customer experiences as we have a unique focus on defining meaningful moments for those we serve. Our north star is creating heartfelt, personalized moments by listening to feedback to remove existing obstacles and simplify enterprise experiences. You are joining a team that cares for the well-being of our colleagues by working together in a supportive, collaborate and agile environment.

**Position Summary**:
The Document Controller’s role is to develop, track, and maintain a document control repository with one location to find all documents including but not limited to Job Aids, SOPs, Trainings, Forms, and tools. The Document Controller shall collaborate across multiple teams within the Construction Prop Admin Department and teams outside of the Department. The goal will be to maintain a document control repository that will allow teams to easily review processes while standardizing and following them.

In addition, this role will track and maintain Risk Management and Change Control documentation and support systems usage across multiple teams in the Construction Prop Admin Department. The role will support Risk and Change process and system development and provide support in related new initiatives.

In this role your key growth opportunities will include: refining your skills in process development, document control, and stakeholder relationship management; following best practices; exposure to project requirements across multiple business units, including Procurement, Store Layout, Financial and Scheduling partners, Architecture & Engineering, Procurement, Legal, Merchandising & Construction field teams; managing and growing relationships with multiple internal business units and third-party vendors.

Responsibilities include, but not limited to:

- Track all the documents and ensure that they are up to date and reviewed on a yearly basis. Manage Department’s SOPs and ensure compliance. This includes tracking all documented risks, issues and changes. 25%
- Collaborate with team members when processes are enhanced / developed to update all documents. 20%
- Support adoption of Risk and Change Management processes and systems across department. 20%
- Review all process updates from the teams to ensure they are coordinated with all work streams in and outside of the Department. 20%
- Onboard all new employees to the Const Department. Order all equipment for new hires and assist new hire managers with all requests. 15%

**Required Qualifications**:

- Minimum 3+ years of related experience
- Minimum of 3+ years’ experience of MS Office (Excel, PowerPoint, Word, and Outlook)

**Preferred Qualifications**:

- Knowledge of Program/Project Management processes and tools
- Familiarity with design and construction best practices and processes
- Ability to excel in a fast paced, high pressure environment
- Ability to adapt to change and shift priorities in order to meet objectives
- Ability to inform and influence stakeholders of various levels
- Excellent written and verbal communications skills

**Education**

High School Diploma or GED required

Bachelor’s degree preferred

**Pay Range**

The typical pay range for this role is:
$43,700.00 - $107,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance