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Ems Call Taker

4 months ago

Skokie, United States MedEx Ambulance Service Full time

**Ambulance Communications Center - Call Taker**

***

**ESSENTIAL FUNCTIONS**:

- Receive emergency and non-emergency requests for ambulance and medicar (wheelchair van) transportation.
- Properly screen telephone calls and electronic communications.
- Data entry.
- HIPAA Compliance.
- Ability to make decisions consistent with policy and guidelines.
- Ability to think logically and quickly during an emergency.

**MEDEX OFFERS**:

- Competitive wages and benefits including;
- Blue Cross & Blue Shield Medical, Dental, and Vision Insurance
- Pet Insurance
- Disability Insurance through AFLAC
- Paid Time Off
- Tuition Reimbursement Available
- 401K with match
- Uniform Allowance
- Flexible Scheduling
- Educational Opportunities & Sponsored Con-Ed
- Membership to NAEMT
- Supportive & Respectful Environment

**QUALIFICATIONS**:

- Experience in communications and customer service.
- Good judgment and remain calm in high-stress situations.
- Detail-oriented and able to perform clerical functions.
- Must be able to read, write and comprehend the English language.
- Must be able to communicate effectively, via telephone and radio to obtain and provide relevant information.

**LOCATIONS**:

- This position is located in Skokie, IL

**EDUCATION, LICENSURE & CERTIFICATIONS**:

- High School graduate or General Equivalency Diploma (GED).

**OTHER REQUIREMENTS**:

- Licensed EMT, EMD, or experienced EMS Dispatch (preferred).