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Employee Engagement Specialist
4 months ago
_LA Sanitation and Environment (LASAN) is working to address disparities throughout a large workforce that is diverse both racially and in its working responsibilities and environments. Various aspects of the COVID-19 pandemic exacerbated inequities across LASAN’s 3,200 employees, while also helping to raise awareness around these challenges. LASAN seeks to create a more equitable employee experience and to enhance employee engagement opportunities. The FUSE Executive Fellow will help LASAN to further develop the plans, tools, and insights needed to measure and advance its employee engagement levels._
**Fellowship Dates: July 22, 2024 - July 21, 2025**
**Salary: Executive Fellows are FUSE employees and receive an annual salary of $80,000. Fellows can also access various health, dental, and vision insurance benefits. This amount is not representative of market-rate salaries for the experienced professionals in our program, but is intended as compensation for a year of public service.**
**ABOUT THE FUSE EXECUTIVE FELLOWSHIP**
FUSE is a national nonprofit that increases the effectiveness of local governments in building more equitable communities by embedding private sector executives in city and county agencies to lead projects that narrow racial disparities, improve public services, and accelerate systems change. These FUSE Executive Fellows lead strategic projects designed to advance racial equity and accelerate systems change. Since 2012, FUSE has led over 250 projects in 40 governments across 20 states, impacting the lives of 25 million people.
Executive Fellows are hired as FUSE employees and embedded in government agencies for at least one year of full-time work. They receive training, coaching, and professional support from FUSE throughout their fellowships to help achieve their project goals. FUSE Executive Fellows bring diverse perspectives and new approaches to their projects. They build strong relationships with diverse arrays of stakeholders, foster alignment within and across various layers of government, and build partnerships between governments and communities.
**PROJECT CONTEXT**
LA Sanitation and Environment (LASAN) mobilizes 3,200 staff to serve 4 million Angelenos with waste management, including trash collection, wastewater management, and watershed protection. In addition, LASAN’s Livability team provides services to persons experiencing homelessness, including mobile hygiene and encampment cleaning. The large organization includes service-delivery groups such as Water Reclamation, Clean Water, Technical Services, and Solid Resources, as well as internal innovation and support groups including Special Projects, External Affairs, Financial and Administrative Services.
In addition to making Los Angeles a cleaner, more sustainable place, LASAN staff can build a civil service career and advance from entry-level roles to senior leadership. Unfortunately, the career ladder is perceived to be inequitable, according to a recent cultural assessment performed by UCLA’s Anderson School in conjunction with the City’s Personnel Department.
Telework is also inequitable. Operations staff (i.e., those working in the field or staffing operations in LASAN plants and facilities) have little or no opportunities to work from home. During COVID-19, operations staff worked overtime due to staffing shortages, while administrative staff was largely remote with fixed schedules.
In addition to telework, some opportunities for employee development may elude operational staff who may be unavailable to attend “lunch and learn” opportunities, participate in soft-skills training, or receive mentoring due to an operational impact if they were to attend during their regularly scheduled shifts.
Driven by these equity issues, LASAN aims to improve its employee engagement, make employees feel more appreciated, create innovative opportunities for all staff categories, and encourage more workers to pursue promotions and long-term advancement within the organization.
LASAN will partner with FUSE to develop a practical approach to employee engagement across all of its work sectors. The FUSE Executive Fellow will develop a baseline for measuring engagement across all employee types and create a toolkit and milestone plan to advance and measure engagement over the next ten years. As a result of this work, it is planned that LASAN will be a better, more equitable place to grow a career, resulting in improved job satisfaction, employee retention, and recruitment. The resulting workforce will benefit all Angelinos for whom LASAN provides service.
**PROJECT SUMMARY & POTENTIAL DELIVERABLES**
- The following provides a general overview of the proposed fellowship project. This project summary and the potential deliverables will be collaboratively revisited by the host agency, the fellow, and FUSE staff during the first few months of the fellowship_.
Starting in July 2024, the Executive Fellow will forge relati
