Administrative Assistant

2 weeks ago

Arlington, United States Arlington County, VA Full time

**Position Information**:
Arlington County's Department of Human Services (DHS) Aging and Disability Services Division (ADSD) has a unique opportunity for an **Administrative Assistant** to join a dynamic and innovative team of professionals representing core administrative responsibilities. This position will provide administrative support to all ADSD programs and report directly to the Quality Assurance and Administrative Management Supervisor. The Assistant serves a vital role in the support of the customer service experience and day-to-day operations using the CARES (Communication, Awareness, Responsiveness, Empowerment and Solutions) model of service delivery to the division and affiliated committees.

**Specific Duties include**:

- Serving as the primary support for the Developmental Services (DS) program;
- Assisting with managing the Division's Learning Management System (LMS) for employees;
- Collecting and entering confidential data into various systems of record;
- Conducting reviews to ensure accuracy and timeliness of reports;
- Participating with the update of the Division's websites, SharePoint sites, marketing materials, and other outreach resources;
- Providing support for meetings, audits, projects, and special events;
- Supporting the recruitment process and onboarding/offboarding of employees, contractors, volunteers and interns;
- Creating documents using MS Office Suite, Canva or similar for outreach and marketing materials; and
- Managing mailroom functions which includes incoming/outgoing mail, printers, fax machines, and supplies.

Arlington County DHS is committed to delivering client services in an effective, equitable, respectful, and trauma-informed manner. Our staff is dedicated to ensuring our clients are approached, engaged and cared for in ways that demonstrate competency, sensitivity and awareness of factors which impact the client experience including but not limited to: cultural identity, gender, racial, and ethnic diversity, religious/spiritual ascription, physical capability, cognitive and literacy levels, sexual orientation, and linguistic needs.

**Selection Criteria**:
**Minimum**:
**Education**: Completion of the requirements for graduation from a standard senior high school or vocational school, a GED certificate, or the equivalent; plus

**Experience**: Some experience providing administrative support.

**Substitution**: Successful completion of college coursework from an accredited college or university may be substituted for the experience requirement.
- Providing support in a human services environment;
- Entering, retrieving and collecting data, and running reports from electronic tracking systems in a human services setting;
- Microsoft Office 365 (Excel, Word, Power Point); and/or
- Canva or similar.

**Special Requirements**:
**Employment restrictions**:To ensure that dual relationships are avoided and that employees who are also clients do not relate to their service provider as co-professionals, employees will not be hired by the County to provide or support services to the team or program in which they are current clients:

- You cannot concurrently receive behavioral health services from Arlington County Community Service Board (CSB) programs while employed in an Arlington County CSB program (exception Crisis Intervention services).
- At least 24 months must have passed between receipt of CSB services from Arlington County and employment in an Arlington County CSB program.

**Additional Information**:
The pay ranges listed above are effective June 30, 2024.

**Work Hours**: 8:00 a.m. to 5:00 p.m. Monday through Friday with options for a flexible work schedule and some telework based on business needs.

The official title of this position is Administrative Assistant A.

LI-Hybrid

The examination process for this position may include: (1) training and experience evaluation; (2) written and oral examination; (3) personal interview; (4) performance test/work sample; and/or (5) physical examination.

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