Account Manager

3 weeks ago

Concord, United States CVS Health Full time

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

**Position Summary**
As an Account Manager, you are considered the customers' main point of contact, and are responsible for overseeing all of their day-to-day operations. Account Managers act as the liaison between customers and cross-functional internal teams, and are responsible for ensuring timely/successful delivery of customer requests. Excellent communication skills are required to ensure we understand our customer's needs and are able to build long-lasting, mutually beneficial relationships with our key business stakeholders. Additionally, Account Managers are expected to demonstrate a high level of customer service through the execution of accuracy, responsiveness, reliability, and professionalism on all interactions. This will include managing the resolution status of routine to complex requests related to our customers' business requirements; including but not limited to:

- Issue Tracking
- Engaging internal departments and customer resources to work on outstanding issues from start to resolution while providing routine updates to the customer.
- Driving Practical and Creative Solutions
- Critically thinking about complex situations to find optimal outcome.
- Engaging Appropriate Resources - Discuss information at varying degrees of complexity, at varying stages of progression, and engage internal or customer resources best appropriate to drive issue resolution.
- Work within deadlines and drive resolution within a timely manner.
- Responsible for utilizing member-focused strategies to improve member experience and customer satisfaction.
- Renewal Implementation
- Lead implementation of renewal by working with cross-functional internal teams, consultants and customer.
- This role supports member retention and growth goals.
- Supports operations and sales teams on ad hoc projects.
- May require travel to offsite locations for in-person meetings.

**Required Qualifications**
- 2-5 years of client relationship experience including issue resolution and account administration.
- 3 years of customer facing experience
- Excellent written and verbal communication skills.
- Proficiency with Microsoft Office products (Word, Excel, PowerPoint, Teams)
- State insurance license, as required by state law (or ability to obtain this license within first 3 months of hire).
- 20% local travel maybe required.
- This position is based in Northern California

**Preferred Qualifications**
- 2+ years Account Management, Health Insurance Industry experience.
- 2-5 years carrier or brokerage Health/Life industry experience in a capacity of interacting and servicing customers.

**Education**
- Bachelor's Degree or equivalent work experience (HS Diploma + 4 years relevant experience)

**Pay Range**

The typical pay range for this role is:
$55,500.00 - $116,500.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

  • Account Manager

    5 days ago

    Concord, North Carolina, United States Floorplan Xpress Full time

    : Floorplan Xpress is a national leader in the automotive finance industry. We are looking for a dynamic Account Manager to join our team in Charlotte, NC, to focus on supporting our dealer network growth. The Account Manager will be entrusted with growing the portfolio, managing and cultivating relationships with dealers, optimizing their utilization of...

  • Account Manager

    4 weeks ago

    Concord, United States Worldly Full time

    Job DescriptionJob DescriptionAccount Manager Remote - US About WorldlyWorldly is the world’s most comprehensive impact intelligence platform — delivering real data to businesses on impacts within their supply chain. Worldly is trusted by 40,000 global brands, retailers, and manufacturers to provide the single source of ESG intelligence they need to...

  • Account Manager

    3 weeks ago

    Concord, United States Worldly Full time

    Job DescriptionJob DescriptionAccount Manager Remote - US About WorldlyWorldly is the world’s most comprehensive impact intelligence platform — delivering real data to businesses on impacts within their supply chain. Worldly is trusted by 40,000 global brands, retailers, and manufacturers to provide the single source of ESG intelligence they need to...

  • Account Manager

    5 days ago

    Concord, California, United States Sunsrce Full time

    Account Manager - DJ IndustrialDepartment: Sales - Service and Repair Location: Concord, ONJob ID: 2928Company: DJ IndustrialDJ Industrial, a SunSource company, has been a leading designer and manufacturer of Pneumatic, Hydraulic and precision machined components and systems, including repair, serving various industries. We are currently looking for an...

  • Customer Accounts Manager

    5 days ago

    Concord, New Hampshire, United States Aaron's Full time

    Job Schedule Corporate Retail Store Job ID 57340 Date posted 06/07/2024 Aarons Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections Accounts Manager, Account Manager, Manager, Customer, General Manager, Retail

  • Account Manager

    4 weeks ago

    Concord, United States State Industrial Products Full time

    Since 1911, State Industrial Products has helped customers "Care for Work Environments"®. Throughout the years, our main focus has been to help customers enhance building environments and improve equipment productivity. No matter where you go in the United States, Canada or Puerto Rico, you will find State products hard at work in every industry imaginable....

  • Account Manager

    3 weeks ago

    Concord, United States State Industrial Products Full time

    Since 1911, State Industrial Products has helped customers "Care for Work Environments"®. Throughout the years, our main focus has been to help customers enhance building environments and improve equipment productivity. No matter where you go in the United States, Canada or Puerto Rico, you will find State products hard at work in every industry imaginable....

  • Sr. Accounting Manager

    2 months ago

    Concord, United States Perfict Global, Inc. Full time

    About Us: Perfict Global is a leading IT consulting services provider focused on providing innovative and successful business workforce solutions to Fortune 500 companies. Our trained and experienced professionals constantly strive to bring together the best technologies available to manage client's complex business and technology, participate in...

  • Payroll Manager/accountant

    1 week ago

    Concord, United States CASE Collaborative Full time

    **Job Title**: Payroll Manager/AccountantQualifications: - A minimum of an Associate's Degree. Bachelors Degree in accounting or relevant field preferred - At least three (3) years experience in payroll and/or accounting. Experience with a municipality or public school district is preferred - Must be detail oriented, organized and have excellent time...

  • Enterprise Account Manager

    4 weeks ago

    Concord, United States Comcast Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Enterprise Account Manager

    4 weeks ago

    Concord, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Enterprise Account Manager

    3 weeks ago

    Concord, United States Comcast Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Account Manager Retail

    2 weeks ago

    Concord, United States Allied Universal® Full time

    Account Manager Retail **Overview**: Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We...

  • Account Sales Manager

    4 weeks ago

    Concord, United States Red Bull Full time

    Company Description Reporting to the District Sales Manager, the Account Sales Manager's (ASM) primary function is to perform outside sales of product inventory while driving an assigned route of accounts. You will increase product sales and placement of product displays at all large and small format "off premise" stores. You will upsell inventory, cooler...

  • Account Sales Manager

    4 weeks ago

    Concord, United States Red Bull Full time

    Company Description Reporting to the District Sales Manager, the Account Sales Manager's (ASM) primary function is to perform outside sales of product inventory while driving an assigned route of accounts. You will increase product sales and placement of product displays at all large and small format "off premise" stores. You will upsell inventory, cooler...

  • Account Sales Manager

    3 weeks ago

    Concord, United States Red Bull Full time

    Company Description Reporting to the District Sales Manager, the Account Sales Manager's (ASM) primary function is to perform outside sales of product inventory while driving an assigned route of accounts. You will increase product sales and placement of product displays at all large and small format "off premise" stores. You will upsell inventory, cooler...

  • Enterprise Account Manager

    3 days ago

    Concord, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Account Manager

    1 month ago

    Concord, United States TRADEBE Full time

    Main PurposeTradebe is looking for dynamic individual to join the US Sales Team! This individual will be responsible for handling new and existing accounts in New Hampshire and Maine. If you have direct sales experience in the environmental services industry and enjoy remote work and frequent travel within the region, this position is for you! Key Job...

  • Account Manager

    3 weeks ago

    Concord, United States TRADEBE Full time

    Main PurposeTradebe is looking for dynamic individual to join the US Sales Team! This individual will be responsible for handling new and existing accounts in New Hampshire and Maine. If you have direct sales experience in the environmental services industry and enjoy remote work and frequent travel within the region, this position is for you! Key Job...

  • Account Manager

    3 weeks ago

    Concord, United States TRADEBE Full time

    Main PurposeTradebe is looking for dynamic individual to join the US Sales Team! This individual will be responsible for handling new and existing accounts in New Hampshire and Maine. If you have direct sales experience in the environmental services industry and enjoy remote work and frequent travel within the region, this position is for you! Key Job...