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Account Manager

4 months ago

Concord, United States Worldly Full time
Job DescriptionJob DescriptionAccount Manager 

Remote - US

 

About Worldly

Worldly is the world’s most comprehensive impact intelligence platform — delivering real data to businesses on impacts within their supply chain. Worldly is trusted by 40,000 global brands, retailers, and manufacturers to provide the single source of ESG intelligence they need to accelerate business and industry transformation.

Through strategic and meaningful customer relationships, Worldly provides key insights into supplier performance, product impact, trends analysis, and compliance. When a company wants to positively improve their environmental and societal impact, we enable that systemic shift. 

Backed by a dedicated global team of individuals aligned by values, Worldly proudly operates as a public benefit corporation with backing from mission-aligned investors. Want to learn more? Read our story.

 

About the Opportunity

In this role, you’ll work as a key contributor within Worldly’s Growth Team to manage the ongoing development and implementation of a comprehensive Named Accounts program for Worldly customers. These companies face urgent sustainability improvement mandates across massive supply chains, and your team will ensure the Worldly platform is an indispensable resource in helping them meet these challenges. 

Most of these accounts have historically not had consistent engagement with our accounts team, only receiving reactive support as needed. You will be responsible for evolving the relationship with these accounts, and proactively engaging them to ensure they are realizing the full value of the Worldly portfolio of solutions. Your primary strategic focus will be to drive consistent and sustainable growth across your book of business. This role reports to the Sr. Director, Accounts.

 

What You'll Do

  • Consistently meet account growth targets, both for revenue and engagement

  • Serve as the primary point of contact for a large portfolio of Worldly client accounts, fostering deeper relationships to help them realize the value of their Worldly investment

  • Manage a pipeline of opportunities and reliably forecast revenue on a weekly basis from three primary sources: renewal, upsell, and associated (account-influenced indirect revenue)

  • Contribute to the ongoing development of Worldly’s Named Accounts program, relentlessly seeking process improvements and collaborating with peers to implement scalable solutions

  • Develop a deep working relationship with Product and Partnerships teams, to integrate new in-house and third-party offerings into the Account Management program

We'd Like to See

The successful candidate will have the following minimum qualifications:

  • Bachelor's degree preferred, but proven success in a similar account management role is more important

  • Prior experience collaborating closely with teammates in a remote work environment

  • Proven track record of achieving revenue-based targets

  • Experience in a technology/SaaS organization or related context, working with a high volume of B2B relationships  

  • Committed to sustainability as evidenced by your professional or life experience  

  • This is a critical factor: Enthusiastic about fast-paced environments and comfortable navigating ambiguity, consistently seeking to add value beyond the scope of your job description

  • Someone with mental grit and innate empathy: When the going gets tough, you bring a sense of levity and perspective to the table. You’re an empathetic human who values the same in others.  

 

What We Can Offer You

  • Comprehensive benefits offerings. 90% employee premium and 75% spouse/dependent premium covered by Worldly.

  • Company-sponsored 401k with up to 4% match.

  • Incentive Stock Options

  • 100% Parental Paid Leave

  • Unlimited PTO 

  • 13 company holidays

Life at Worldly

Our team is motivated to transform the way products are made. By helping our customers succeed in a new era of sustainable production, we can build technology that makes a difference on a planetary level. 

Our team represents over 15 countries and brings unique experiences from technology to farming to the table. Surround yourself with kind, enthusiastic, and dedicated people who put collaboration and growth at the center of our shared goals. 

 

Benefits and Perks

  • Earn a competitive salary and performance-based bonuses. Get healthcare, retirement matching, and equity for US employees.

  • Use the office stipend to get the supplies you need—combat Zoom fatigue with no-meeting Fridays.

  • Flexible time off. Take the time you need to recharge. Our culture encourages team members to explore and rest to be their best selves.

  • We're remote, not lonely. Join the culture committee, coffee chats, book club, or a variety of other interest groups.

 

Equity Statement

We believe reflecting the diversity of those we strive to serve is essential. True innovation happens when everyone has room at the table, including the tools, resources, and opportunity to excel. We’re dedicated to building a culturally and experientially diverse team that leads and works with empathy and respect. 

 

Compensation Overview

$85k-$100k base rate + 40% annual bonus plan

*Final compensation details will be determined based on a wide variety of factors, including experience and location. These factors will be evaluated and considered by Worldly throughout the entirety of this process.

Compensation Range: $85K - $100K