Technical Support

2 weeks ago

Cooperstown, United States Vminds technologies Inc Full time

Job Title : Technical support (Meeting Room)

Location: COOPERSTOWN, NEW YORK osnite

Duration: Long term

Job Type : Contract (We can consider - W2 / C2C )

**Responsibilities**:
Meeting Room support

This position assists staff with technical support includes technical assist on setting up meeting bridge ,telephonic issues ,port issues ,projector
- Managing a high quality, customer focused Executive/Conference room service, providing enhanced support to over 30 state-of-the art rooms
- Completing regular housekeeping checks throughout the Executive/Conference rooms to deliver a seamless meeting room experience to all internal and external users
- Ensuring the rooms are managed to a high standard
- Liaising closely with the catering, IT, engineering and property management teams and provide the service support required
- Setting and re-setting of conference and meeting rooms in a timely fashion
- Being the first point of contact for all room issues, providing timely response and coordination of remedial work
- Reporting faults immediately through the facilities response centre or supervisor as appropriate
- Advising users on meeting room availability and suitability by using the On-Line Room Booking System
- The coordination of all meeting room bookings
- Controlling entry and exit of visitors and employees, ensuring that any security procedures are followed
- Greeting visitors in a polite, friendly and professional manner
- Maintaining an accurate visitor’s log
- Maintaining awareness of the client business
- Answering telephone calls within the specified response time
- A high degree of attention to detail and the ability to work under pressure
- Experience of being discreet when working with confidentiality and sensitive data
- Excellent communication skills
- Good customer service and communication skills
- The ability to demonstrate great team work

**Thanks & Regards**

**Rajan**

Lead Talent Acquisition| Vminds Technologies Inc |

Mobile: +1 508-578-8311

508-356-5399 Ext (107)

225 Cedar Hill St, Suite 200, Marlborough, MA 01752

**Job Type**: Contract

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to Relocate:

- Cooperstown, NY 13326: Relocate before starting work (required)

Work Location: In person

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