Front Desk Auditor 3rd Shift

3 weeks ago


Grand Rapids, United States Baymont Inn and Suites Walker Full time

We are looking for an Night Auditor (3rd shift 11pm-7am) to join our team. If you have a warm, people-orientated demeanor, team player attitude, proactive, problem solving approach to work and positive outlook with trusted dependability, please apply

**Responsibilities and Required Abilities**:

- Create Guest Profiles & Reservations and Manage Check-In's, Delegate Housekeeping, Security, and Mainteance Requests, Resolve Guest Complaints, and Other Front Office Duties As Assigned
- Process Room Charges; Credit Card Transaction & Cash Payments, Settle Folios & Tally Cash Drawer
- Answer inbound calls & Make Outbound Calls
- Verify that all transactions performed at the front desk are supported by documentary evidence and signatures
- Run Audit Reports, Open Business for The Next Day
- Run Reports for The Next Business Day Ensuring Accuracy
- Help Set-Up and Open Breakfast For Guests
- Additional Tasks May Be Assigned At Anytime

**Night Auditor Skills and Qualifications**:

- Knowledge of _**Opera or Opera Cloud**_ Helpful _but not necessary_
- Excellent Customer Service Skills
- Understand Basic Principles of Office/Clerical Procedures
- Ability to Multi-Task, Handle High Stress Situations, Problem Solver, & Independent Worker
- Experience Handling Cash, Accounting Procedures, and General Administrative Tasks.
- No experience Necessary, Willing to Train the Right Person
- High School Graduate or Equivalent
- Ability to lift 50 lbs. and Sit, Stand, or Walk for Extended Periods of Time

**Job Types**: Full-time, Part-time

Pay: From $14.00 per hour

**Benefits**:

- Paid time off

Schedule:

- 8 hour shift
- Holidays
- Weekends as needed

Work setting:

- In-person

People with a criminal record are encouraged to apply

Work Location: In person



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