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Hotel Front Desk Agent

4 months ago

Grand Rapids, United States Country Inn & Suites GR Airport Full time

We're looking for Part-time front desk agents for all shifts.

First shift job duties include checking out guests and preparing paperwork for guests checking in later in the afternoon. Accommodating guests on the phone is also a job duty.

Second shift job duties include checking in hotel guests, answering guest questions, and accommodating guest needs throughout the evening. Working with guests on the phone is an important job duty.

Both shifts require the ability to perform side jobs (paperwork, preparing Member gift bags, updating conversation logs for the maintenance and housekeeping departments, etc.).

Responsibilities include:

- Being to work on time
- Performing to exceptional standards
- Working well with other hotel employees
- Being courteous and kind to guests
- Helpful attitude on the phone
- Understanding basic computer functions
- Choice Advantage Platform (We will train you how to use it)

This job provides an opportunity for people looking for a career in hospitality. There is room for advancement in the company with constant expansion and growth with new hotels.

We're a quaint, 60-room Choice - Radisson property located near the airport region of Grand Rapids. We're a friendly and congenial team who collaboratively focus on guest services.

**Job Type**: Part-time

Pay: From $14.00 per hour

**Benefits**:

- Employee discount
- Free parking

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekends only

Work setting:

- In-person

Ability to Relocate:

- Grand Rapids, MI 49546: Relocate before starting work (required)

Work Location: In person