Medical Receptionist

2 weeks ago


The Villages, United States Aegis Medical Group Full time

**Job Type**: Full-time

**Pay**: $15.00 - $17.00
- **Medical Receptionist - Spanish Speaking Welcome to Apply**_

**_**_
- *_*The Medical Receptionist will provide excellent customer/patient services via phone and in person; referring callers to the appropriate departments; making appointments for patients according to

established office protocols; assisting patients/clients with forms.

**JOB DUTIES**:

- Performs day to day administrative functions and general office duties including but not limited to copying, faxing, filing, answering phones and data entry
- Welcomes and greets patients/clients/visitors to the department in a manner that is helpful and friendly; determines purpose of visit and direct patients/clients/visitors to appropriate person or department(s).
- Schedules patient flow to clinic based on predetermined appointment arrangements to allow the practice to serve an adequate number of patients as established by grant requirements.
- When scheduling appointment, carefully screens patients for new address, new patient visit or update registration and informs patient of adequate information that must be presented at time of visit.
- Must exercise utmost diplomacy and tact to provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to the practice policies and HIPAA requirements.
- Maintains patient waiting areas, office files and front desk areas in a manner that is organized and neat.
- Informs patient of any existing balance noted in computer and request patient be prepare for any payment due at time of visit.
- Verity’s method of payment for service and collects data and or payment as appropriate.
- Exercises problem-solving and conflict resolution skills when handling patient complaints; refers patient complaints to the office manager
- Performs other duties as may be required.

**JOB REQUIREMENTS**

Education and/or Experience
- High School Diploma or GED
- Prior administrative and clerical experience in clinical setting highly preferred
- Familiar with medical terminology

Required Knowledge, Skills and Abilities
- Bilingual
- Good organizing, coordination and office skills
- Customer service orientation and good phone etiquettes

**DISCLAIMER**

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Free parking
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Parental leave
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance

Healthcare setting:

- Clinic

Medical specialties:

- Primary Care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application Question(s):

- Have you ever worked for Lakeview Healthcare System and/or Aegis Medical Group?

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Medical scheduling: 2 years (preferred)
- primary care service: 1 year (preferred)
- EHR systems: 1 year (preferred)

Ability to Relocate:

- The Villages, FL: Relocate before starting work (required)

Work Location: In person


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