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Community Director

4 months ago

Tucson, United States HSL Asset Management Full time

**Community Director**:
**Overview**

HSL is a locally owned and operated real estate development and management company that has been headquartered in Tucson, Arizona for almost 50 years.

With 30+ multi-family apartment communities across Arizona consisting of over 10,000 apartment homes and more than 300 incredible employees who help us manage them, we are looking for highly motivated, success-driven, service-oriented people to help us continue to grow our footprint across the Southwest.

The **Community Director** is responsible for and effectively manages all aspects of property operations.

In addition to training the Assistant Community Director, the **Community Director **is required to supervise all team members and reports to the Regional Asset Manager.
- Are you a smart, savvy, and customer service-minded individual?
- Do you want to work for a respected local company who cares about this community?
- Can you multitask and manage multiple people and priorities?
- Want to work in a fast-paced, dynamic growth industry?
- Are you organized, detail-oriented, and self-motivated?
- Enjoy working in a team environment with like-minded people who love what they do?
- If you answered _**_YES _**_to these questions and are positive, professional, and focused on providing the best possible experience for our residents, employees, and executive team - we want to talk to you_

**What’s In It for You**
- Bonus compensation: on-call bonuses, community performance-based bonus eligibility, referral bonuses, etc.
- Competitive base pay: $50,000 to $70,000/annually (depending on experience and location of community)
- Employee lease rental discounts of 20% (excludes Encantada and Flin branded properties)
- Comprehensive full-benefits package including:

- Paid vacation, personal, and sick time that accrues from day one
- Paid off-site and on-the-job training
- Medical plans (subsidized by HSL), Dental plans, Vision and Short-Term Disability
- Company paid benefits include Long-Term Disability, Group Life Insurance, Employee Assistance plan and 401k retirement plan with 50% match up to 3% of income
- Huge potential for growth and career advancement
- Why choose a career with HSL:

- You will get the tools, training, and support needed to grow and get better
- Owner/Operators who make the decisions, not a third-party management company
- HSL is embedded in the local community; philanthropy and charitable giving is at our core #ItsAboutCommunity
- We strive to provide excellent service and living conditions for every resident
- Continued growth and expansion in Arizona have made us the industry leader

**Role & Responsibilities**

The **Community Director **is primarily responsible for effectively overseeing the day-to-day operations of the community with particular emphasis on managing people, including the staff, residents, and vendors.

While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities might not be specifically addressed.

Main duties for the **Community Director** will include:

- Managing the Assistant Community Director and Leasing staff and directing, coordinating, and evaluating the Maintenance team
- Hiring, terminating, training, motivating and supervising on-site staff, in accordance with HSL standards, including:

- New employee onboarding and indoctrination
- Annual performance reviews
- Review and approval of timesheets
- Instructing and advising on-site staff of employee procedures and guidelines
- Ongoing training with office staff regarding processes, procedures, workplace safety, etc.
- Maintaining accurate payroll records
- Leading the formulation of annual budgets and is responsible for staying within the established budget guidelines throughout the year
- Ensuring all rents are collected when due, posted in a timely manner, and that all bank deposits are made immediately
- Performing resident evictions as needed or directed
- Communicating effectively with vendors, contractors, and HSL stakeholders concerning work scheduling, billings, certificates of insurance, etc.
- Managing all aspects of lease terms, including conflict resolution, move-in procedures, eviction processes, safety procedures, and financial transactions
- Approving and submitting all invoices to the Corporate Office for payment, maintaining accurate records, and submitting required reports to the Corporate Office as required
- Inspecting move-in/move-outs with residents and reviewing all notices to vacate to determine the cause of the move-out
- Initiating and implementing policies and procedures to maintain resident communications including service requests, complaints, inquiries, etc.
- Ensuring all lease files are complete, accurate, approved, and properly executed
- Opening the community’s leasing office on schedule and ensuring the condition of the office, common areas, and model apartments meet HSL standards
- Attending s