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Seasonal Airport Coordinator

4 months ago

Chicago, United States Youth For Understanding USA Full time

Overview:
Are you an expert at navigating busy airports? Do you want a unique summer job that allows you to meet international students while helping them to make flight connections? We are looking for energetic people to meet international exchange students in the airport, acting as their liaison and advocate between airline agents and YFU Headquarters. We want people who can think on their feet, who can adapt to change quickly, and who like pizza No suit and tie required for this position, just your running shoes, some patience and a sense of humor.

If you are the travel planner for your friends and family, enjoy being on your feet, and appreciate the sometimes-hectic nature of airline travel, why not get paid to be you?

**Responsibilities**:

- Meet arriving and departing American and foreign exchange students and make sure they get to their correct connection gates and board their planes
- Work with airline agents to help rebook students in cases of missed or cancelled flights
- Respond to other issues including lost luggage, missing travel documents, student distress, etc
- Chaperone hotel overnights and enjoy pizza with the students (we feed you)
- Communicate regularly with your supervisor via phone or text message, updating them on flight status, delays, cancellations and other unforeseen circumstances. Account for all students daily
- Use a mobile phone for communication in the airport, and have access to a computer and printer for flight reports & invoicing
- Wear a YFU T-shirt and carry YFU ID badge for easier access behind security at airport
- Be the face of YFU when working with students, families, airlines and/or TSA personnel
- Available mid-June through Mid-September (but not necessarily a full time job)

Qualifications:

- Loves meeting new people, especially international youth
- Effective communicator with strong attention to detail
- Punctual, professional, and a reliable team member, able to work alone or with others
- Exceptional customer service and ability to remain cool in challenging or demanding situations
- Problem solver, able to make quick decisions with sound judgement
- Familiar with airline travel, airports
- Able to be on your feet for long periods when necessary
- Flexible and comfortable working on-call, adjusting to last minute changes, possible overnight shifts
- Flexible availability. Not a full-time position, but early morning and evening hours are common. Great for students or teachers who have summers off, retirees, or those with other part-time positions
- Must pass a criminal background check

**Job Types**: Part-time, Contract

Pay: From $15.00 per hour

Expected hours: 4 - 30 per week

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Evening shift
- Night shift
- Overnight shift

Work Location: In person