Industrial Relations Representative

2 weeks ago


Los Angeles County CA, United States Department of Industrial Relations Full time

**This posting may be used to fill future vacancies in accordance with 2 CCR -249.3.
- Must successfully pass the Bilingual Proficiency assessment. Teamwork and Collaboration: Promotes team cooperation and encourages participation. Capable of cross functionality and working well with others on a team to achieve personal goals, team goals, and organizational goals. Takes responsibility for individual actions in order to achieve consistent results.
- You will find additional information about the job in the **Duty Statement**.

Working Conditions

This position is located at:
320 W. 4th Street, #450
Los Angeles, CA 90013

High-volume, fast-paced office that handles wage claims and consistently interfaces with the public. May travel to assist other offices with conducting conferences. The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
- INDUSTRIAL RELATIONS REPRESENTATIVE

Additional Documents
- Job Application Package Checklist
- Duty Statement

Position Details

**Job Code #**:

- JC-432064
- **Position #(s)**:

- 400-000-9483-XXX
- **Working Title**:
**Public Information Investigator**

**Classification**:

- INDUSTRIAL RELATIONS REPRESENTATIVE
$4,012.00 - $4,559.00 A
$4,140.00 - $4,933.00 B
$4,964.00 - $6,213.00 C
- **# of Positions**:

- Multiple
- **Work Location**:

- Los Angeles County
- **Telework**:

- Hybrid
- **Job Type**:

- Permanent, Full Time
- Department Information

The Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.

Clearly indicate the Job Code #, Position Number and the Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Examination/Employment Application STD Form 678.
- Clearly indicate the basis of your eligibility (cert, transfer, reinstatement, etc.) in the “Explanations” section located on the first page of your State Examination/Employment Application STD Form 678.
- Remove and do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
- Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Special Requirements

1) Describe your knowledge, skills, and abilities in providing consultation services to the public. Include an example of a situation presented to you and the steps you took to educate the members of the public to resolve the issue.
- 2) The class specifications identify education, state service or general experience, or a combination of those features as the qualifications for the position. How do you meet these requirements?
- 3) What courses/classes/projects/experiences of your education align with the desirable qualifications of this position? Explain what Public Information Investigation skills you gained during these courses/classes/projects/experiences?
- Application Instructions

Final Filing Date: 6/5/2024
- **Who May Apply**
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
- **How To Apply**
- **Address for Mailing Application Packages**
Department of Industrial Relations
-Attn: Certifications Unit
-2180 Harvard Street Suite 160
-Sacramento, CA 95815

**Address for Drop-Off Application Packages**
Department of Industrial Relations
-2180 Harvard Street Suite 160
-Sacramento, CA 95815
-08:00 AM - 04:00 PM

**Required Application Package Documents**
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - Please see Special requirements section of the posting for instructions on the Statement of Qualifications.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications
Bilingual: Spanish, Mandarin or Cantones
- Active listening and fact-gathering in order to achieve comprehensive investigation.
- Questioning and clarifying skills to



  • San Diego County, CA, United States Department of Industrial Relations Full time

    - Teamwork and Collaboration: Promotes team cooperation and encourages participation. Capable of cross functionality and working well with others on a team to achieve personal goals, team goals, and organizational goals. Takes responsibility for individual actions in order to achieve consistent results. - **This posting may be used to fill future vacancies...

  • Office Technician

    1 week ago


    Los Angeles County, CA, United States Department of Industrial Relations Full time

    Under the general direction of the Office Services Supervisor II, the Office Technician (OT) (Typing) serves as the Court Clerk in the Workers Compensation Division, performing a wide range of the most difficult clerical duties. In that role, the OT evaluates a variety of incoming legal documents and correspondence using the Electronic Adjudication...


  • Los Angeles County, CA, United States Department of Industrial Relations Full time

    Under the general direction of the Deputy Labor Commissioner IV (Regional Manager, DLC IV) and Assistant Chief, the Deputy Labor Commissioner (Senior Deputy, DLC III) plans, organizes, and directs the work of the Labor Commissioner's Retaliation Complaint Investigation Unit. The Senior Deputy is responsible for planning, organizing and reviewing the work of...


  • San Francisco County, CA, United States Department of Industrial Relations Full time

    Under the general direction of the Presiding Workers' Compensation Judge and the Supervising Workers' Compensation Consultant, the Workers’ Compensation Consultant (WCC) assists parties, whether represented by counsel or not, by providing general public information concerning workers’ compensation benefits and procedures. - This posting may be used to...

  • Court Reporter

    1 week ago


    Los Angeles, United States Department of Industrial Relations Full time

    Under direction of the Chief Hearing Reporter and Presiding Workers' Compensation Judge, the Hearing Reporter provides assistance and support to Workers' Compensation Judges and to the Department of Industrial Relations in adjudication and administrative matters. Takes verbatim accounts of conferences, hearings, trials, and other formal meetings in machine...

  • Office Technician

    1 week ago


    Alameda County, CA, United States Department of Industrial Relations Full time

    Under the supervision of the Supervising Workers' Compensation Consultant (SWCC), and receiving general direction from the Workers’ Compensation Manager, the Office Technician (Typing) will learn and perform a wide range of difficult clerical duties related to the administration of the Qualified Medical Evaluator (QME) program following the established...


  • Alameda County, CA, United States Department of Industrial Relations Full time

    This posting may be used to fill future vacancies in accordance with 2 CCR -249.3 - You will find additional information about the job in the **Duty Statement**. Working Conditions This position is located: 1515 Clay Street Oakland, CA 94612 The incumbent will work 40 hours per week in an office setting equipped with standard office equipment. Air...


  • Sacramento County, CA, United States Department of Industrial Relations Full time

    Under the direction of the Apprenticeship Expansion Unit’s Staff Services Manager I, the Associate Governmental Program Analyst (AGPA) will support statewide apprenticeship expansion focused on Partnership and/ or Program Management. Counsel and educate on the Registered Apprenticeship Program (RAP) in California linked to Interagency Advisory Committee on...


  • Sacramento County, CA, United States Department of Industrial Relations Full time

    Under the direction of the Staff Services Manager I in the Diversity and Inclusion Office, the Associate Governmental Program Analyst performs complex activities related to violations of DIR's Equal Employment Opportunity (EEO) and Workplace Violence and Bullying Prevention Policies. - We are seeking a skilled and dedicated Equal Employment Opportunity (EEO)...


  • Sacramento County, CA, United States Department of Industrial Relations Full time

    Do you enjoy facilities or project management and thrive in an hybrid telework environment that allows you to work from home and travel to different offices throughout California? If so, the DIR Facilities team is looking for you! As a Facilities Analyst, you’ll provide facility planning and management services for over 40 DIR statewide offices and assist...

  • Office Technician

    2 days ago


    Alameda County, CA, United States Department of Industrial Relations Full time

    Under the general direction of the Staff Services Manager I, the Office Technician (Typing) serves as a member of the clerical support for the Office of the Director (OD). The Office Technician (Typing) is responsible for a variety of technical office and clerical duties in relation to support of clerical team and administrative services. - This position...


  • Sacramento County, CA, United States Department of Industrial Relations Full time

    The Executive Officer is an exempt appointee and serves at the Fast Food Council's pleasure. Under the general policy and administrative direction of the Chairperson and full Fast Food Council (nine independent part-time Board Members), the Executive Officer provides administrative direction to a multi-disciplinary professional and administrative staff. The...


  • Alameda County, CA, United States Department of Industrial Relations Full time

    Under general direction of the Assistant Chief Information Officer of DIR in the Office of Information Services (OIS), the incumbent performs managing, coordination, technical project delivery, reporting and support over the full range of activities involving DIR’s Cloud Migration and adoption project. The ITM I will oversee the Project Management,...


  • Alameda County, CA, United States Department of Industrial Relations Full time

    Under the direction of the Information Technology Supervisor II, the Information Technology Specialist I (ITS I) performs a full range of Business Analyst (BA) activities working independently for complex IT systems. The Information Technology Specialist I is responsible for eliciting and documenting requirements, test cases, process flows, and other data...


  • Kern County, CA, United States Department of Industrial Relations Full time

    Under the general direction of the Regional Manager and Assistant Chief, plans, organizes, directs and coordinates the work of a RCI team; may administer a special statewide program; participates in selection and training of staff; makes equitable case load assignments; evaluates staff performance and takes or recommends appropriate action; interprets and...


  • Alameda County, CA, United States Department of Industrial Relations Full time

    Working under the general direction of the Supervising Workers' Compensation Compliance Officer in the Medical Provider Network (MPN), the Workers' Compensation Consultant reviews and approves MPN plans submitted by the applicants for the entity made up of health care providers to treat workers injured on the job, in compliance with the statutes and...


  • Sacramento County, CA, United States Department of Industrial Relations Full time

    This posting may be used to fill future vacancies in accordance with 2 CCR -249.3 - You will find additional information about the job in the **Duty Statement**. Working Conditions - This position is located in Sacramento. - The incumbent works in an air conditioned, low-rise office building with natural and artificial lighting. In addition, the incumbent...


  • Los Angeles County, CA, United States Herzog Surgical Full time

    **Company Description** Herzog Surgical is a leading provider of Surgical Instruments, Repair Services, and Specialty Surgical Products and Technology. Since its establishment in 1980, Herzog Surgical has been dedicated to serving Surgeons and the Operating Room with high-quality products and excellent customer service. **Role Description** This is a...


  • San Francisco County, CA, United States Department of Industrial Relations Full time

    Under the general direction of the Supervising Administrative Law Judge, the Administrative Law Judge is assigned to hear and decide judicial matters arising under the Labor Code and California Code of Regulations relating to workers' compensation and related laws and does other related work within the Division of Workers' Compensation. - This posting may be...


  • Los Angeles, CA, United States Los Angeles Unified School District Full time

    Los Angeles Unified School District (LAUSD) is the 2nd largest public school district in the United States. The school district consists of Los Angeles and all or portions of several adjoining Southern California cities. LAUSD educates and empowers all students as future leaders. Job Summary The Director of Labor Relations will act as the lead negotiator...