Campus Engagement Coordinator

2 weeks ago

New York, United States Alexandria Real Estate Equities Full time

We are seeking a Campus Engagement Coordinator for the Alexandria Center for Life Science campuses in New York City. This individual’s primary responsibilities are to provide best-in-class customer service to the Alexandria community, assist in cultivating a robust collaborative tenant engagement experience, and support amenity management across the New York City region.

**Essential Duties and Responsibilities**:

- Directly engage and provide exceptional, “white glove” customer service to all tenants of Alexandria’s premier life science assets in New York City.
- In partnership with the Regional Market Director and head of Asset Services, and in-house designer ideate, plan, market, and execute best-in-class collaborative campus events and exclusive tenant programming.
- Interface with Asset Services, LaunchLabs, Building IT/AV, Building Engineering, and vendor teams to coordinate timely response to tenants regarding campus improvements, repairs and maintenance.
- Work closely with Alexandria’s 3rd party operated, on-site restaurant and conference center amenity operations at Riverpark, Little River, and Apella to provide exceptional tenant programming.
- Assist with new company onboarding processes, tenant welcome packages, access control (security) coordination, visitor/vendor access, and guest registration.
- Coordinate with the Asset Services team to manage regional amenities and services, including: parking/shuttle service operations, hospitality operator management, and Alexandria Sky Gym Fitness Center operations.
- Act as critical regional coordinator of national programming platform and assist with regional thought leadership events.
- Monitor and manage IT/AV resources in shared meeting rooms.
- Develop contact lists and maintain regional outlook contacts database.
- Organize Alexandria team events and meetings, including volunteer opportunities, and manage Alexandria NYC office and pantry supplies.

**Qualifications and Experience**:

- Minimum 3 years of experience working in amenity management, events or hospitality, preferably in a collaborative or shared working environment.
- Bachelor’s degree required.
- Possess a general interest in life sciences.
- Motivated and proactive with client focused attitude.
- Ability to work in a fast-paced environment, multi-task, and prioritize effectively.
- Strong verbal and written communication skills to interact with individuals at all levels, provide guidance, and great customer service.
- Must be detail-oriented and highly organized.

The expected base salary range for this position is $75,000 to $90,000 USD annually, plus annual discretionary bonus. This salary range is an estimate, and the actual salary may vary based on the consideration of many factors, which may include, but are not limited to: the individual’s knowledge, experience, education, qualifications, skills, job location, and the Company’s compensation practices.

Alexandria wouldn’t be the company we are without our incredible people, and we are pleased to provide the following industry-leading and comprehensive benefits:

- 100% company-paid premiums (top-tier health, dental, and vision plan for you and your family)
- Generous 401(k) profit sharing plan
- Ample paid vacation, sick, and holiday time
- Paid parental leave
- Generous rewards and recognitions
- Charitable gift matching
- Annual paid time off for volunteering
- Wellness and fitness incentives
- Mentoring and career development opportunities
- Life insurance, disability plans, and an Employee Assistance Program

Alexandria Real Estate Equities, Inc. (NYSE: ARE), an S&P 500® company, is a best-in-class, mission-driven life science REIT making a positive and lasting impact on the world. As the pioneer of the life science real estate niche since our founding in 1994, Alexandria is the preeminent and longest-tenured owner, operator, and developer of collaborative life science mega campuses in AAA innovation cluster locations, including Greater Boston, the San Francisco Bay Area, San Diego, Seattle, Maryland, Research Triangle, and New York City. Alexandria has a longstanding and proven track record of developing Class A/A+ properties clustered in mega campuses that provide our innovative tenants with highly dynamic and collaborative environments that enhance their ability to successfully recruit and retain world-class talent and inspire productivity, efficiency, creativity, and success. Alexandria also provides strategic capital to transformative life science companies through our venture capital platform, Alexandria Venture Investments.

The Company is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, creed, sex, gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding, or related medical conditions, marital status, registered domestic partner status, family-care status, veteran status, military status, age, national origin o

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