Assistant, Recruiting

3 weeks ago


Austin, United States Austin Community College Full time

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.


Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:
- Values intellectual curiosity and innovative teaching- Is attracted by the college's mission to promote equitable access to educational opportunities- Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.- Focused on student academic achievement and postgraduate outcomes- Welcomes difference and models respectful interaction with others- Engages with the community both within and outside of ACC

Job Posting Title:
Assistant, Recruiting

Job Description Summary:
To provide assistance in identifying target markets of potential students, recruiting students, building a diverse pipeline of applicants, and tracking progress to enrollment at Austin Community College (ACC).

**Job Description**:

- Description of Duties and Tasks
- Assists with making presentations and recruiting visits to provide information to prospective students about Austin Community College (ACC), including areas of study, college life, student support and resources, and career as well as transfer options.
- Assists with college fairs, visiting schools and/or community organizations, conducting campus tours, and participating in other special events to recruit prospective students to the college.
- Provides on-going quality communication, effective customer service, and advising support to prospective students by using consistent, effective outreach and follow-up contacts including in-person activities, phone calls, and digital communication; documents and tracks contact data into computer systems ensuring compliance with any regulatory requirements.
- Maintains and updates records and files on recruitment activities along with collected student information using Constituent Relationship Management (CRM) Salesforce, Excel, Word or Google Applications;; creates and submits reports.
- May staff specialized centers on ACC Campuses when direct student support is necessary for enrollment campaigns or perform recruitment services duties as necessary
- Knowledge
- Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Best practices for higher education recruitment and enrollment strategies.
- College recruitment, admissions, procedures, programs, and careers.
- Public relations and customer services principles.
- Student database systems.
- Constituent Relationship Management (CRM) Salesforce or other contact management systems.
- Multicultural education programs and systems.
- Skills
- Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Maintaining an established work schedule, which may include evenings and weekends.
- Effectively using interpersonal and communications skills, including the use of tact and diplomacy.
- Effectively using organizational and planning skills.
- Public speaking skills in preparing and enthusiastically making individual and group presentations.
- Interacting with persons of diverse backgrounds.
- Maintaining confidentiality of work-related information and materials.
- Able to collaborate with others in a team focused environment.
- Able to quickly establish rapport and engage prospective students.
- Technology Skills
- Use a variety of spreadsheet, word processing, database, and presentation software.
- Required Work Experience
- One year related work experience.
- Preferred Work Experience
- Experience in college student recruiting or advising.
- Experience with Constituent Relationship Management (CRM) Salesforce or similar contact management systems.
- Required Education
- Associate degree.
- Other Preferred Qualifications
- Excellent written communication skills including online and social media formats.
- Bilingual in English and Spanish.
- Knowledge of workforce and adult education programs.
- Physical Requirements
- Work is performed in a standard office or similar environment.
- Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
- Occasional lif


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