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Operations Manager
3 months ago
The Operations Manager will assist in management of Maggie Daley Park operations through implementation of operational procedures, conducting quality assurance walkthroughs, adherence and enforcement of Transwestern and Maggie Daley Park policies and procedures. The Operations Manager will report to the SVP/General Manager of Maggie Daley Park and must be able to work various shifts including nights and weekends.
**ESSENTIAL FUNCTIONS**
- Conduct daily operational walkthroughs, perform routine repairs and manage inspection reports.
- Work with other departments to ensure the park functions effectively.
- Maintain Building Engines maintenance log, Keywatcher key system and other component software.
- Track and maintain Certificates of Insurance.
- Conduct operational meetings with subcontractors and supervise various Transwestern subcontractors.
- Implement new and existing park policies.
- Act as a representative agent for the Chicago Park District.
- Conduct Playground High Frequency Inspections and perform routine repairs.
- Report all operational issues to the SVP/General Manager. Report all maintenance items to the senior Operations Manager.
- Ensure cleaning, security and operational standards are implemented daily.
- Assist and communicate with Private Events Support Team.
- Communicate all operational and event information to operational vendors and SVP/General Manager.
- Track lost and found items and respond to inquiries.
- Manage site, UTV, supplies and equipment maintenance.
- Create and file purchase orders.
- Organize and assist with Fieldhouse, Park and Playground repairs as needed.
- Maintain Preventative Maintenance schedules.
- Assist with coding vendor invoices.
- Review and assist with maintaining the operating budget.
- Bachelor’s degree or equivalent experience/education required.
- 2+ years of previous hospitality, operations and/or management experience preferred.
- Experience working with a broad range of constituencies, including a highly diverse general public.
- Excellent oral and written communication skills.
- Ability to manage time effectively, establish workflow priorities and work independently.
- Prior employment history demonstrating the ability to work in a fast-paced, high-intensity environment while managing multiple tasks and priorities and producing accurate results in a highly organized manner.
- Must have ability to walk and/or stand for extended periods of time
- Must have the ability to safely climb on play structures that children climb on to perform High Frequency Inspections of playground equipment.
- Must be expected to spend daily periods of time outdoors, including during inclement weather.
- Ability to lead and motivate staff members.
- Proficiency in Microsoft based software.
- Experience working with Excel and financial reporting preferred.
**WORK SHIFT**
Various 1st and 2nd Shifts including weekends.
**WORK SHIFT**
**LOCATION**
Chicago, IL
**_ We Are Transwestern_**
Transwestern's Guiding Principles are woven into the fabric of our firm and underscore the value of each individual team member. We embrace diversity, equity and inclusion — not only as the right thing to do, but as a reflection of who we are. It is our responsibility and heartfelt desire to create an environment that elevates the human spirit and brings out the best in everyone. Transwestern offers an exciting work environment, competitive salary and excellent benefits, which include medical, dental and vision coverage, as well as a 401(K) plan. Transwestern is an Equal Opportunity Employer.
**_ Third Party Agencies/Vendors_
