Transit Operations Manager

2 weeks ago


Chicago, United States Uber Full time

**About the Role**

The Uber Transit team is looking for a sharp, highly motivated individual to join our Transit operations team This position will lead strategic projects that scale the impact of the transit business on a global scale. In addition, the role partners closely with our Sales, Strategy, Product, Launch, and Customer Success teams.

**What You'll Do**
- Join a fast-paced, dynamic team of dedicated people working on Transit Operations
- Independently complete several high-priority projects and processes at once, always with an eye for scale. This is a highly hands-on, operational team that will demand creative problem-solving and process ownership.
- Read between the lines. Employ critical thinking and creative problem-solving skills to navigate relationships.
- Work with various teams such as product, marketing, operations, legal, finance, etc. Cross-functional coordination, clear communication, and integrated planning are keys to success in this role.
- Handle the big picture - and the tiny details. You're organized and always on top of your tasks to ensure nothing gets missed. You also have an eye on the big picture and thrive by crafting new ways to add to existing partnerships
- Drive initiatives. You will drive and support key initiatives across our business teams to grow strategic and long-term opportunities with our various partners. This involves wearing many hats and jumping in to help your teammates when the needs arise.

**Basic Qualifications**
- 4+ years of operations, analytics, consulting, or other related experience
- Experience working with unstructured data and synthesizing into business insights, forecasts, and models using Google Sheets/Excel
- Working knowledge of SQL with the ability to write basic/intermediate queries
- You're a self-starter. Everywhere you go, you can't help but flex and stretch your analytical powers, pitching in as needed, and taking initiative to seize opportunities.

**Preferred Qualifications**
- Experience working with government partners or in the transit industry
- Problem solving. You'll go above and beyond to ensure that any difficulties for our transit customers are addressed and that we always work to deliver the best possible product for the agency and riders.
- Unparalleled business judgment and critical thinking skills, with the ability to use data to quickly establish the highest value priorities and develop a strategy to pursue them
- Clear presentation skills with the ability to communicate complex ideas without jargon A head for operations excellence. You know how to implement changes and improve processes. A deep understanding of Uber's tools and systems is a bonus.



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