Manager, Maintenance

4 weeks ago

Chicago, United States Chicago Transit Authority Full time

Manages and implements required rail fleet maintenance to provide reliable service. Oversees and monitors programs and objectives to ensure rail cars are properly repaired, maintained, and serviced.

**Qualifications**

**PRIMARY RESPONSIBILITIES**
- Plans and supervises work procedures and methods used by assigned personnel to repair, service, and maintain Authority train cars.
- Assigns work and assures appropriate training in work procedures. Reviews completed work for conformance to stipulated programs and procedures.
- Evaluates and monitors the performance of staff for compliance with programs and policies and attainment of goals and objectives. Identifies performance deviations and determines appropriate course of action to correct problem areas.
- Implements CTA procedures for proper transport, storage, and disposal of solid and hazardous materials and hazardous waste within maintenance facilities.
- Responds to inquiries from regulatory personnel related to hazardous materials and hazardous waste management.
- Evaluates cause of repair failures and implements improvements.
- Assists the senior management team in the development and administration of the Rail Maintenance Department’s programs, policies, goals, and objectives.
- Supervises the activity of the TOPS (Transit Operations Planning System), MMIS, Prima View security camera system, and PC/laptops used to diagnose transmission, engine, and other railcar-related defects.
- Coordinates assigned areas’ job picks, work schedules, and transition of work between shifts.
- Hires, trains, develops, monitors, and evaluates performance of staff. Reviews and recommends personnel actions for approval. Recommends new hires and changes in personnel status such as promotions, transfers, discharges, salary adjustments, etc. to senior management.
- Performs related duties as assigned.

**MANAGEMENT RESPONSIBILITIES**

Reporting to this position may include the following jobs:
Job Title
- Craft Foremen/Craft Leader/Craft Journeymen - Shop
- Car Servicers/Engine Washers/Apprentices
- Rail Mechanics
- Clerk/General Office

**CHALLENGES**
- Maintaining reliability, safety, and cleanliness standards of the fleet and facility.
- Prioritizing in accordance to customer needs, Authority requirements, FTA regulations and budget constraints.
- Coordinating activities of assigned personnel in compliance with nine different unions.

**EDUCATION/EXPERIENCE REQUIREMENTS**
- Bachelor’s degree in Engineering, Business Administration, or a related technical field, plus four (4) years of experience in vehicle maintenance and repair, or an equivalent combination of education and experience relating to position, or equivalent military experience.
- Management experience preferred.
- Transit operations experience preferred.
- Experience in interviewing employees regarding accidents, complaints, grievances and/or disciplinary actions preferred.
- Must possess a valid State of Illinois Driver’s License.

**PHYSICAL REQUIREMENTS**
- Must be able to walk on the right-of-way (Structure, Ballast, and Subway) for extended distances in all weather conditions.
- Must be able to traverse steps, ladders, and pits, lift a minimum of fifty pounds and function in areas where hazardous conditions may be present.
- Must be able to work various shifts and hours, sometimes without relief.
- Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.
- Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.
- KNOWLEDGE, SKILLS, AND ABILITIES
- Detailed knowledge and understanding of the scope and types of repairs, inspection, and maintenance performed at the terminal level required.
- Detailed knowledge of the correct tools and machinery used in the repair and maintenance of rail vehicle cars.
- Working knowledge of environmental safety, chemicals, and waste.
- Working knowledge of various trade contracts and unions.
- General knowledge of electrical and electronic theory.
- Strong organizational skills and detail oriented.
- Strong verbal and written communication skills.
- Intermediate computer skills including knowledge of Excel, Word, Access, PowerPoint, and database software.
- Ability to work with sensitive information while maintaining strict confidentiality.
- Ability to effectively and efficiently manage a large staff and operate in a fast-paced and unstructured environment.
- Ability to maintain effective working relationship with departments, employees, and Managers at all levels of the internal organization, as well as vendors.

**WORKING CONDITIONS**
- General office environment.
- Required to travel to various CTA, vendor, and transit property locations.
- Subject to normal garage/shop hazards such as noise, dust, grease, moving vehicles, etc

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