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Front Office Administrator

4 months ago

Tucson, United States Hillside Dental Care Full time

Dental Front Office Administrator North Tucson.

Position available in our team-focused general dental practice. We are looking for an upbeat and energetic “people person” who is self-motivated, friendly, highly organized and works well in a busy environment. We are a privately owned dental office that likes to have fun and provide our patients with comprehensive care and world-class service. A minimum of two years of dental work experience is required for this dental front office position. Dental Assistants apply Salary is commensurate with experience, plus benefits.

The Dental Front Office Administrator’s Responsibilities Include:

- Greeting and welcoming patients to the practice.
- Answering the phones.
- Scheduling and rescheduling appointments as needed.
- Assisting patients with filling out information forms.
- Presenting Treatment Plans and negotiating Financial Arrangements.
- Updating patient account records and documenting recent treatments and procedures.
- Collecting and entering payments.
- Discussing insurance with patients; submitting pre-op authorizations; entering EOBs.
- Communicating with team members in a collaborative and supportive manner.
- Providing some support to the clinical team on an as-needed basis.

Dental Front Office Administrator Requirements
- A minimum of 2 years of dental front office experience
- Prior Dental Assisting a plus
- Sound knowledge of dental terminology and dental codes.
- Proficient in dental practice management software.
- Dedicated to delivering excellent customer service.
- Friendly & professional including good telephone etiquette.
- Excellent customer service skills.
- Exceptional organizational skills.
- Creative and efficient problem-solving skills.
- Positive and upbeat attitude.

Days and Hours of Operation:
Monday -Thursday: 8:00am - 4:00pm

**Benefits**:

- Earn up to 3 weeks of PTO (Paid Time Off) per year.
- 24 hours of personal sick leave per year.
- Up to 6 paid holidays per year which fall on a workday that you are normally scheduled to work.
- Continuing education reimbursement for approved CE
- 100% dental coverage for self after 90 days of full-time employment, excluding any lab fees and/or the cost of products.
- After 90 days of full-time employment 25% dental discount for household members including spouse/partner and children under the age of 18, excluding any lab fees and/or the cost of products.

Hillside Dental Care is a private, adult-focused, general practice located in North Tucson.